Both door Cams broken even though I could see only one.
I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.
Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.
But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.
Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.
I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).
Then I removed the damaged cams, replace them with the new ones and now it is working ok.
I used a block of wood to hold up the door. Then unbolted the lower hinge from the fridge. That is when I found out that it was fine and it was the upper half of the hinge that was broken (worn). So I unbolted the upper hinge (mounted on the bottom of door) It uses the same part. So I installed the part on the upper half of the hinge.
I wish somebody would have told me that you need 2 of these for each hinge. The bottom one was in good shape, lucky for me.
Refrigerator door wouldn't close properly due to broken cams.
Thanks to the stories on PartSelect my wife and I knew what to expect. The biggest hassle was sawing off the rivet that's on the hinge on the refrigerator (my wife volunteered for that job). When we got everything back together the door worked a lot better, but still wouldn't close without a little push. In frustration and running out of time, we put the stuff back inside the refrigerator door and that did the trick! The weight was enough to allow the door to close on its own.
Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.
Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.
I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.
The repair is easy - getting the right parts the first time is the trick.
Door sliped down. Closing cam was split and broken
Laying on the floor I blocked up the door. Removed old hinge and cam. First I replaced the cam then I inserted the hinge into the cam. Positioned the door to enable me to refasten the hinge to the Refrigerator. Another way is to empty the stuff from the refrigerator door.Then remove the top hinge take off the door and place it on the counter on a blanket so as not to scratch the door. Replace the cam. Place the door back on the wooden blocks.Insert the Hinge into the cam while the door is standing on the wooden blocks. It would be a great help if you had a second person to hold the door so you don't gets bumps on your head. You first need to attach the top honge withe the 2 screws loosly so the door will move. Then screw the bottom hinge to the refrigerator. If you find that the inside of the door is rubbing lossen the top hing and adjust the door until it closed properly. Also by putting the stuff back on the door may cure the rubbing. Good Luck
I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam that also needed replacement. Needed 2 orders. Paid for 2 shippings.
Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.
My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!