Returns
At PartSelect, we want every do-it-yourselfer to feel confident choosing OEM parts and tackling repairs. We also know that sometimes a part just doesn't work out. That's why we offer a 365-day return period for your peace of mind with every order. And if you do need to make a return, our simple self-service system lets you handle it online in just a few clicks.
Fill out a quick online return form and you'll soon receive an email response to guide you through the next steps.
Pack your parts securely in a box. Need to return more than one part? Pack them together and we'll take care of them at once!
Drop your package off with the carrier we've listed in your return instructions. As soon as we get it and verify it, your refund will be on its way in 7-10 business days.
Terms & Conditions
Please be sure your return meets the following conditions:
Parts must be in resaleable condition to qualify:
- “Resaleable” means that the part must not have incurred damage, such as signs of installation by the customer, marks, or scuffing.
- Part must also be in its original packaging to be considered resaleable. Please inspect part before removing from its packaging, as this can cause return to be rejected.
- Electrical parts are subject to additional scrutiny.
- Rejected returns cannot be shipped back to customers.
Returning Parts to PartSelect:
- Please have your model number and serial number ready when contacting our customer service to begin the return process.
- After contacting us, you will receive an email with return shipping details (remember to check your junk mail).
- Returns must be received within 365 days of the date the items were originally shipped.
- Customers are responsible for the cost of return shipping.
- If the return is a result of our error, or the part was lost in shipping, contact us within 10 business days to arrange a refund. In this case, we will refund the original cost of shipping after your return has been processed, and provide you with a pre-paid shipping label if we would like the part returned to us. Additional information such as photos of the part may be required to complete a return of this nature.
Receiving Your Refund:
- Please allow 7-10 business days after your return has been successfully processed for your refund to appear.
- If your refund is taking longer than expected, or you would like to check its status, please contact our customer service desk for an update on your return.
- Search your model number to find:
- Genuine OEM parts guaranteed to fit
- Free manuals and guides
- Repair instructions and videos