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dishes not clean
with dishwasher running I would open the door and notice the lower spray arm was not turning. I removed all parts in the tub and clean off all the accumulated gunk (likely combination of food and soap scum - like a white paste) . The accumulator screens where more than 50% clogged with no way to clean the inside. I replaced the accumulator part and the lower spray arm because 2 holes had gunk in them that would not come out. dishes are now getting clean and I am switching to liquid - no more powder as I suspect it caused the build up over time.
Impeller bolts to plastic chopper mount which is screwed to the top of the motor. Threads on chopper mount were stripped causing impeller to not spin fast enough (replacement mount, which is part of the chopper kit, is metal). Installtion was not difficult. You have to reach underneath the washer and wedge a screwdriver on top of the motor to hold the shaft from moving.
I pulled the machine from under the counter top and the striker is right in front just under the insulation. I pullled the insulation back just a little and screwed down the new striker plate. That's all. I moved the machine back uinder the counter and secured it. Done!
Easy to repair and saved us replacing a dishwasher that was pretty new as it was. The dishes weren't getting clean, checked it out and found out the chopper was broken. Works great now with clean dishes.
My married daughter actually did the repair. I removed the plastic assemblies that held the upper cage and upper spray assembly. She unscrewed the screws that held the filter/impeller assembly in place and replaced the old one with the new one. I finished the job by cleaning the interior of the washer and putting everything back together. The dishes are sparkling clean again!
I thought the door springs were broken so I ordered both springs and cables. After the parts arrived I removed the six screws that hold the dishwasher in place and slid the dishwasher out about five inches. Neither of the springs were broken but one of the cables was broken. I changed both cables, slid the dishwasher back in place and replaced the screws. The whole job took about 20 minutes. It was a very easy job.
It is such an easy snap-on repair that a child could do it. I am grateful that your company had a picture so I could compare my broken part with the ones you guys have as I couldn't find my model number. I took my time to do the job right, so it took me almost 15 seconds! lol
received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.
Soap dish full of west soap, dishes not clean: Isolated to stripped pump shaft, foreign object jammed chopper
Troubleshooting: Noted soap dispenser full of apparently wetted soap, drying cycle dried to brick-like mess. Dishes full of soap particles, not clean. Water through floor and basement ceiling.
Pulled all racks (note arrows on ends of rack supports), used vice grips to remove bottom spray arm (better to use washcloth around little knob to protect from vice grips), unscrewed all torx fasteners to get assembly out. Had to carefully maneuver pump housing out since it attached to water distribution assy. Found stripped sleeve, but didn't understand function until I saw similar post on this site (Thanks!). Ordered seal and chopper kit, paid extra for "2 day" delivery and rx the next week due to holiday weekend (what's up with that? I ordered a linksys security camera on saturday and rx on Sunday from "Lasership"). Followed included instructions - worked fine. Note assembly order of pump with respect to water distribution assembly - I assembled and dissassembled twice due to forgetting interference.
Unfortunately, my experience was unlike that of the other people who posted. While everything did go back together it was very difficult to get it all to press down tightly enough to tighten each set of screws. The project took about 2.5 hrs and I still don't think it is exactly right. I'm still going to have a professional out to finish the job. Also, the tool needed to complete the job was nothing fancy, but also not in everyone's home tool kit.
Ordered part. (Part was larger than the original . That is it dis not fir int supports tha same as rhe original. Hut i modifird the support by assin copper wire to fanten the heater to the supports.) The instalation was no pronlem with a little engineering. Works like a charm, Wife Happy Most important result. Elmer
I removed the main plastic bolt with a pliers and then just used a screwgun with a star tip for all the screws. I am a 43 year old woman with no experience and I was able to figure it out. The machine cleans much better now.
Was really easy to replace just unscrew the dishwasher and remove from under the counter about 3 inches. No need to disconnect the water line or electric. Unscrew one Torx (star) screw and put the new one in. Simple, just have the screw driver before you start.
Removed two screws at the top of the base washer. Three screws removed down both sides of the base washer. Lifted washer out enough to see the cable and spring connections. Removed cable and replaced with new and re-connected. Slid washer back into position and installed screws.
