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Surface lights burned out
Opened the cover. Removed burned out bulbs. Ordered replacements which arrived fairly quickly. Forgot to turn off power to unit (didn't matter in the end!). Using the bubble wrap the new bulbs came in, I inserted the bulbs one by one into their respective sockets. Not really tricky but the surface light is in the back of the microwave so I had to lean over the stove to get all the way back. Once in the bulbs worked fine. Closed the cover. All back to normal.
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
the ones below were easy --underneath take out screws--take out old bulb--put in new one--the one inside a little more difficult--but not bad--take off panel on the front of microwave over door--the light is in a metal housing on the right--take out old bulb --put in new--wore rubber gloves putting in new lights--do not want to touch them with your fingers--i just watched the GE video on the parts website and it told me exactly what to do--if i can do it anybody can do it !
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
My daughter hand installed bulbs without a problem, took a minute and used a phillips to reinstall the cover. I shopped on-line because I wasted two hours between Lowe's and Home Depot trying to get the right bulb. I did think your postage was crazy high, otherwise glad to get the right bulbs to solve the problem.
Used new rubber gloves so as to not get finger prints on the bulbs. Hope that was ok. Trying to use a paper towel was a nuisance. Also had to use a mirror to see the slots for the bulbs. This was actually a pain to do especially since I am short and was on my toes to do this. Only the bright light works and before there was a night light and a bright light. So there you have it.
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
I could not for the life of me figure out how to get into the light housing so I could replace the bulb, nor did I have any idea which bulb to buy. The manual for this model descibes how to replace the underside lighting but they seem to have left out instructions about the interior. I watched the short "how-to" video on this site, bought the bulb that was described and replaced the bulb in five minutes without any issues.