To heat a cup of coffee, user entered "10:00" instead of "1:00". Mess! After cleanup, microwave ran, but would not heat. While running, it made 2 or 3 time the noise volume as before.
I went for the cheap things first. Ohmmeter showed one of the thermostats in the magnetron compartment was open. I ordered and replaced all three thermostats. Still no heat. I took the unit off the wall (aaarrgh!) and checked the oven cavity thermal cutout. It said 7 ohms. I tested by shorting the wires together, but still no heat. So, I ordered the magnetron and diode cable. When replacing the diode cable (be sure to discharge the big cap!) either I broke it, or it was already damaged. It came off in two pieces. The new diode cable was re-enforced with thick heat shrink tubing, to prevent such breaking. You need a very short screwdriver to replace the magnetron. Now, all fixed! ~$150. A new one lists for $2000, installed in the overhead. My wife thinks I am a genius.
I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.
Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
Removed unit from above range. (A two person task.) Removed display panel, disconnecting wires from plugins. Removed outer cover to access magnetron. Used camera to take photos before disconnecting other wires. Replaced magnetron and reconnected wires, double checking with photo. Tested prior to reinstalling. It works fine.
Inside "cavity" bulb was a PITA. Need to remove top decorative trim (2 screws and tabs) to access bulb housing. Broke 1 screw tab so be careful (Wiggle it more). Acccess to bulb housing was made for younger smaller hands, attached by 1 screw. Remove screw, rotate housing, replace bulb. Reverse proceedure. Outside bulb, cake...1 screw, drop lens replace bulb, your done.
took glass cover off being an electrician and saw lamp or bulb was burned out. googled your site and with model number.went on partselect found lamp,orderd it.2 days later lamp arived installed lamp. So easy no running around or making several calls
Removed screw holding faceplate that covered bulbs. Next inserted new bulbs into sockets. Turned on surface light to insure they worked - they did. Re-attached faceplate.
It was just a matter of removing the old bulb and easily putting the new one in place. Very simple repair and the bulb was received amazingly fast. Was no doubt the best service I have received and I appreciate the quick response.
Used a phillips screwdriver to remove the screw holding the light cover in place. Removed the two bulbs and replaced them. Closed the cover and tightened the screw
