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MSSC20BAX General Electric Refrigerator - Instructions

All Instructions for the MSSC20BAX
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Refridgerator and freezer would not stay cold and keep getting warmer.Ice was building up behind the back panel in the freezer and blocking the airflow
First i unplugged the refridgerator.Then i removed the freezer shelves and the 4 screws that hold the rear panel in the freezer.Next use a heat gun or hair dryer to melt the ice from the coils making sure not to overheat anything.Be sure to place something in the bottom of the freezer to catch the water and block the hole with something to keep screws from falling in there.
Next,look how the heater element wires are routed so you can get them back the same way or close.Take a picture if you want.Now remove the 2 screws on the end of each element and remove the elements.Replace both even if only one looks bad.The element wire plugs in near the top of the freezer and the thermostat clips onto a metal tube.
Parts Used:
Defrost Timer Defrost Heater with Thermostat
  • Donald from Cincinatti, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Lower door hinge cam worn out/door dropped, not sealing
Removed door contents to lower weight (good time to clean/disinfect door compartments), blocked and shimmed door up to correct fininished height. Removed lower hinge components (make sure shims positions are noted). Replaced w/new components and removed blocking. Easy job, should have done sooner.
Parts Used:
Bottom Hinge Assembly
  • Frank from Las Cruces, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Door was squeaky and would no close
I layed several small 2x4 blocks on the floor, then raised the door up from the hinge, using the small pry bar. Then removed the the screws for the hinge. Removed the screws holding the door stop and removed the door cam. Then, I replaced the door closing cam. Replaced the hinge and screws. I Lowered the door on to the hinge and applied a little lubricant to the cam and job complete.
Parts Used:
Door Closing Cam
  • Ronald from Yuma, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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Needed left and right drawer rails for crisper
I was so pleased to find your website. We have just one company here in Columbia,S.C. that sells refrigerator parts. I did find out that they wanted about $60.00 for both pieces. Needless to say,I was just going to do without. I knew there had to be someone else. I found you guys on line,ordered my parts for a little over $5.00 a piece,and I put them in myself. I'm talking standard GE parts,not knockoffs. I am so pleased. Thanks for being there. I tell everyone about you.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Joanne from West Columbia, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 12 people found this instruction helpful.
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
Light Switch
  • Robert from Coto de Caza, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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The Slide rails and kickplate just broken
I replaced all the parts and it was easy. I still need a door drawer that I will get later.
Parts Used:
Package of 12 Screws Kickplate Grille Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Marilyn from Corinth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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refridgerater side warming, freezer warming
First I diagnosed the problem being a defrost timer as the symtoms are the same as the heater elements. I installed the timer and it worked great for about a week until the frost build up on the evaporator became too much again and then the symtoms returned. I then checked the heater elements and found that both were bad PLUS two clips to the elements were corroded. I then ordered the 2 heater elements. There is more than 1 heater element. Make sure you measure the length of each and then use the graph picture with "Parts Select" on the new ones before you order. There is about a 2" in length difference. Also one comes in a kit with thermostat and wires. Wrong for me. I really wanted that unit as I needed the harness for the bad terminals but it was the wrong heaters and it also came with a new thermostat. Luckly I did not order that one but did order a new thermostat to make sure I did not have to go through this ordeal again. When the parts came I had already replaced the terminals and was ready to go when FedX came. Just make sure you check your heaters before just buying the defrost timer as it may keep you from going back to redo your repair. Just doing your home work before ordering may save you much time in your repair. "PARTS SELECT" was one day on both orders and I just ordered standard shipping. They are great to do business with.
Parts Used:
Defrost Timer Bottom Hinge Assembly
  • Dilver from Milton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Refrigerator Water Leak
Icemaker waterline leaking inside by the grommet where the water line comes in the refrigerator . First removed the water line from grommet . Then removed grommet by hand from the fridge. Last, reversed prodedure.
Parts Used:
Fill Tube Grommet
  • BRIGIDA from MIAMI, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
4 of 7 people found this instruction helpful.
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After replacing the door seal we saw that the door still did not seal because the lower hinge cam was worn.
Propped the door up with wood so we could change it without removing the whole door.
Removed &Replaced the cam and bracket quite easily. It did require 2 people, one to help hold the door while the other did the work.
Parts Used:
Bottom Hinge Assembly
  • June from Maple Valley, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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switchlight on my refrigerator was not working
I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.
Parts Used:
Light Switch
  • Eileen from Coto de Caza, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
5 of 10 people found this instruction helpful.
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The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
Parts Used:
Bottom Hinge Assembly
  • W from Northbrook, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
3 of 4 people found this instruction helpful.
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The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
Parts Used:
Door Closing Cam
  • John from Newport Beach, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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worn/broken cam , door doesn 't self close
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .
Parts Used:
Door Closing Cam
  • Charles from Franklinville, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Broken slide rail for Veggie drawer
Emptied the drawer and removed it. Then took off the old slide rail. Then I got some hot soapy water and cleaned the walls of the refridge while I was down there and had everything out. I then installed the slide rail put the drawers back in loaded the fridge and sat back and said I just saved myself about $200.00. You guys are awesome we got the part 2 days after we ordered it Thank you for the great service.

Tony The Birdman
Parts Used:
Drawer Slide Rail - Left Side
  • Tony from Chesterfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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All Instructions for the MSSC20BAX
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