Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
I am a 72 year old woman. The video that came with the order were perfect!! Watched a couple times and fixed it myself. My sons were definitely impressed. Thanks
Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
One axle cracked and broke off; another wheel was had fallen off and was distorted when it hit the heating element.
Removed all 8 wheels and inserted the new one after inserting the axles into each wheel. Replacement wheels had a much better connection to the bottom rack and do not anticipate any problems in the future.
The upper rack rollers are made of plastic after 5 years the plastic became brittle and broke so the rack fell.
Watched the video and swapped out the parts when they came. One of the arms that one of the rollers attached to was rusted and swollen had to remove the plastic coating and sand in order to get a good roller fit. Went super easy
I turned off the water supply to the dishwasher. Then took off the front panels and disconnected the water. I then unscrewed the dishwasher from the countertop, pulled it out luckily there was plenty of play in the wire, and drain hose. I turned it on its side and had to remove a couple clamps to free th piece that I was replacing. Once I got to it, it just unscrewed. I put the new one on and everything back together. It was easy.
removed both corner baffles, also door gasket was bad, all parts were easy to order and install, the customer service was excellant with all my questions and concerns to get the right part and the parts arrived in just two days, thank you
I connected one end of hose to the drain using a hose clamp and screwdriver then connected the other end to the dishwasher using anouther hose clamp and a screwdriver..
This is a very simple fix. The majority of work comes from getting the unit out of it's enclosed space so it can be worked on. Once the dishwasher is out in the open, lay it on it's side, and simply unscrew some metal clamps, pop out the bad part, replace it with the new, reattach the pieces and clamps, and start putting the unit back in place.
I'm just happy I was able to actually find the part to begin with, and then to make the changes myself is a very rewarding feeling. Instead of missing time from work and shelling out $150+ to have an appliance repair man come out to do the work, I spent $20 for the part, and maybe an hour total to make the repairs.
I'll be back to this site in the future if/when other parts on other appliances go bad.
A rack roller broke into pieces. The top tray didn't slide properly.
Removed the white end of the top track. Pulled off the remnants of the rack roller. Slide the rack roller wheel into the track and popped the other end on the top rack (looked at the other rack rollers to see how it fit.) After that, I put the end back on the track.... Note what is the top and what is the bottom of the track end. Realizing that there is a wider area on the track to slide part of the white track end through to get it on without much effort.
