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upper dishwashr rack lost the end cap and the rack kept coming off the track when you went to push it back in it would jam into the track and all the dishes would bang and fall.
placed the end cap into location and forced it into place. Fixed -and we are all much happier!!
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
Rear 1/2" wheels on new rack were too narrow causing rack to fall off tracks
Removed 3/4" rear wheels from old damaged rack and installed them on new rack. Works fine now. For the price paid for this replacement rack, wide wheels should be included as part of the replacement package.
Wires wee very rusted and some almosth rusted through.
The lower dishrack just lifted out and the new one placed in. The upper rack had stops at the end of the slides which could be removed with the help of a flat blade screw driver, old rack slipped out, new rack slipped in and the stops replaced on the end of the slide which keeps that upper rack from coming al the way out of the dishwasher. There was a link to a "how to do video" on the email order confirmation. It just gave me reassurance that I could easily do the job.
The covering over the original dishracks had worn away and the framework beneath was rusting.
The only trick was the endcaps, which were not intuitive. I followed the instructions in the following Youtube video , which direct the user to bend a tab at the rear of the endcap back away from the front using a quarter in order to allow the endcap to rotate out of position inwards into the interior of the dishwasher. The old racks then slid easily out of the dishwasher, the new ones equally easily slid in, and then the endcaps required the tab to be bent back to allow them to rotate back into position.