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Door Handle Broken
I went to a popular parts supply website and used thier repair information (video) to fix the handle. Without that information it would have taken a lot longer to figure out.
Really easy for a 75-year old female; just spent more time reading the online manual than actually installing the light bulbs to find out where to access the light bulbs.
We needed a phillips head screw driver to remove the single screw holding the light bulb cover in place. Removing the old bulbs was a little work, because they had come loose from the sockets. We unplugged the microwave, so we could grip the sockets with a tool. I think my husband used a needle nose plier for this. The new bulbs screwed in easily, and then we refastened the light bulb cover with the phillips head screw driver.
Vent grille was either broken when installed or broke when it fell
The replacement part was easy to install and, despite the description that said it didn't come with the clips, the clips were attached. In fact, the box included a clip that was never installed when my microwave was originally installed. The additional clip probably would have prevented the grille from falling off in the first place.
Thanksgiving night, I found a rather large crack in the grille and it wouldn't stay in place. I placed the order for the replacement grille on Friday and received the new grille Monday. It just snapped in place, no tools necessary. I had contacted the Sears parts replacement department and all I got was attitude from the parts "help" desk. I'm glad I placed the order with Parts Select, the cost was cheaper and shipping was faster. I won't hesitate to use Parts Select the next time I need a part for any of my Whirlpool appliances.
It really just snaps into place- nothing to it. The only small problem is, it's a different color than the original. The original was gray and the new one is black but it still looks fine.
Old part would not stay on due to broken clip base
Ordered new part on Thursday night and new part arrived the following Monday. After unpacking I just snapped the new grille in place and the job was done. I was really impressed with the quick service that I received from PartSelect.
Rep knew exactly what I needed when I described where the part should go on my microwave - price great - shipping great - installed in seconds. Thank you!