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DWU9962AAE Maytag Dishwasher - Instructions

All Instructions for the DWU9962AAE
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The part that holds extra dishes had just worn out
My handy husband was able to take it apart easy, and then your online site was great at showing us exactly which parts were needed to replace. Then a few mintues to put the 4 pieces together and now I've got all the room I need for the extra dishes!!The whole experience was so easy and very helpful!! thank-you very much!!
Parts Used:
Front Bowl Tine with Sleeves
  • Jill from Salinas, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
4 of 6 people found this instruction helpful.
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The inlet valve on hte dishwasher was bad
I simply connected the two hoses to the valve plugged in the two wires and it was working!
Parts Used:
Water Inlet Valve - 120V
  • Scott from menan, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 12 people found this instruction helpful.
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Leaking hose. Water coming out from under washer.
Turned off power. Removed lower, two panels. Turned power back on and started dishwasher. Saw leak from 7' drain hose. Turned off power, disconnected hose, ordered new hose, installed on washer and routed back to garbage disposal. Turned on power, checked for leaks (none) and replaced 2 front, lower panels.
Parts Used:
Drain Hose
  • Billy from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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no water going into the dishwasher jet,I could hear the valve hum,but no water through the valve
I first removed both lower front shields,(4 screws)
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.
Parts Used:
Water Inlet Valve - 120V
  • william from defiance, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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Ordered a rack assembly for dishwasher - old one was rusted out
The rack assembly was not altogether assembled. Had to remove one part from the old one and reassemble on the new. Also, The racks that make place for a bowl instead of plates was not assembled.
Parts Used:
Lower Dishrack with Wheels
  • Cleaborn from Cupertino, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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No Water Into The Dishwasher
Turned off water at valve, removed float switch, removed water inlet vlv. Replaced and reassembled. Still not water going into the machine. I have no voltage to the valve or float switch. I then took the door apart to find there were burnt wires as well as a burn mark on the control panel. Upon closer inspection, it looks like the door seal has failed and water got into the door. Had to replace dishwasher with a new one.
Parts Used:
Water Inlet Valve - 120V
  • RICHARD from RAMSEY, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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corroded rack and broken basket
Although the (top) dishrack assembly included the nylon wheeles, it was easier to replace the old one by disengaging it from its wheels and installing the new rack on the old wheels kept in the slider track. The snap hook that held each wheel to the old rack was popped loose (finger pressure) and the old rack removed. The new rack was held in place and each of the four wheels snapped to it. Each wheel fits into a wire post on the basket and the plastic hook snaps onto the wire frame. The most difficult part of the 'repair' was removal of the handle from the old silver ware basket. I used screwdrivers to simultaneously pry the four tabs of the halde out of the slots on the basket and pulled (hard!) the handle off. It snapped easily into place on the new basket.
Parts Used:
Silverware Basket - Gray Upper Dishrack with Wheels
  • William from Mundelein, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Tjhe nylon piece that attaches the spring to the door broke.
Attaching the part to the door only took a few minutes but getting the dishwasher out over the hardwood floor that was installed after the appliance was put in was a pain. I had to remove a piece of the hardwood floor and use some technique to get it out of the opening so that the springs were visable. There is no problem after that. I would recommend using work gloves to stretch the spring over the retaining notch on the door so that you don't pinch your hand.
Parts Used:
Door Spring Linkage Door Spring
  • Herbert from Mechanicsville, MD
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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Rusted lower dish rack
purchased disk rack was complete exept for the water diffuser in the middle of the rack. Merely pulled to old rack out with no tools, twisted out the diffuser and tweisted in to the new rack.

No tools or instructions required.
Parts Used:
Lower Dishrack with Wheels
  • Joel from Marlton, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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nothing held the door up
first I turned off the water to the dishwasher, and turned the power off for the dishwasher.
removed the 4 screws from bottom panel
then removed the 2 screws from the bottom of the counter,
at this point I could pull the dishwasher out. then figured out where the part went and attached.
pushed the dishwasher back and lined up the holes under the counter, put those in first, the put the bottom panel back on, turned the water back on, and flipped the breaker switch.
Reading the other stories really did help me get some idea of what needed to be done
Parts Used:
Door Spring Linkage
  • kathy from grayslake, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Needed to replace original dish rack which was severely rusted
Dish rack not same as original. No raised section on right for drop down ledge. Also the old rack had a section for wide rim bowls. New one is for plates only. Otherwise it is OK
Parts Used:
Lower Dishrack with Wheels
  • John from MARSHFIELD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
3 of 3 people found this instruction helpful.
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wheel broke on rack adjuster assembly on top rack
Removed the top rack and unscrewed the six screws involved on the rack adjuster. (Take note on how you took the thumb adjuster on top off for easier reassembly) Replace assembly on rack and slide rack back into dish washer. Kudos to PartSelect for getting my part here in less than 24 hours on a normal delivery charge.
Parts Used:
Tub Wheel - NOT a Rack Wheel
  • Marguerite from Palm Bay, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 7 people found this instruction helpful.
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Dishwaser Leaked onto the floor
The repair was very easy. The door gasket was a little short, but I gently streched it to the proper length. I replaced the other parts as a precaution as some others said they were really the source of the original leak. It went very smoothy and NO MORE LEAKS.
Parts Used:
Reservoir O-Ring Rinse Aid Actuator Door Gasket Dispenser Door Latch Grommet
  • Paul from Gibsonia, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Dishwater cold
I removed lower cover panel. Removed two wires. (one on each end of the element. Removed two nuts on the element. Took out old part. Put new part in and reversed procedure. Works fine now.
Parts Used:
Heating Element
  • James from West Union, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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bottom of silverware basket broke
received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.
Parts Used:
Silverware Basket - Gray
  • Nora from Wilmington, DE
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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All Instructions for the DWU9962AAE
121 - 135 of 754