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Center rail that holds drawers was broken
This refrigerator is one of our company refrigerators and takes a beating. The center rail that holds the drawers had been broken. The repair was as simple as sliding the broken rail out and sliding the new on in place. It was as easy as it gets.
Very easy.... no tools required everything just snapped into place didn't need all parts ordered but return for credit real easy.. All in all a very smooth experience. Followup emails gives great sense of confidence that help will be there if needed
At first I went to a local part supplier and they didn't have it in stock but could order it for me for $55.00 plus $10.00 to ship it. I told them I would have to think about it. I went home and got on the computer and found your web site and was I shocked when I saw the same part listed for $6.98 and $7.00 to ship it. You guys saved me $50.00. The part arrived in two day and took 5 min. to install. I now have light in my refrigerator. Thank you.
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
First all product had to be removed in order to remove glass top that cover the crisper drawers, then removed both drawers and thenremoved the broken Crisper Frame Center Rail and installed the new part. Even with cleaning everything and putting it back together the whole job was only about twenty minutes of work time. Best thing of all was the price for the part, I will try to use PartSelect item for any other repairs I do on my appliancce!!
Light Switch Was Faulty--Failed A Few Months After Purchase Of The Refrigerator
I had several times tried to get the old switch out but with no success. Ordered the "repair kit" and followed directions for removing old switch (there is a plastic spring clip on one side). Easy to unplug the old switch, plug the leads into the new one, snap the new one into place. Took about 5 minutes total--piece of cake. I wish I'd thought to try this years ago when the old switch began to fail.
It took one minute to put the shelf in. The best part was the speed with which the part arrived. I also want to compliment the operator I dealt with. She was very helpful.
Crisper rail had a crack and the the center frame was broken.
Removed crisper drawers and the crisper frame. Then removed the glass shelf from the frame and also the plastic front piece and the metal rod that adds stability to the frame. Those last two items required a screw driver and pliers. Inserted the metal bar into the new frame, popped on the front piece, and installed frame in frig. Put in center rail, then glass top, and then put in crisper drawers.
Simply stick a putty knife between the switch and refrig wall. Pop out old swith, remove both wires by pulling off switch by terminals. Throw switch out. Put wires on new switch and push into slot and all done. Nothing to it! Took me 5 minutes if th
After years of using a flash light to check the contents of my refrigerator, I decided to try to fix the problem myself. Replacing the light switch was very easy. The directions were straight forward and I'm sorry I waited so long to tackle the problem.
Both light bulbs had been replaced, but lights did not turn on.
I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.
