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4YED20TKFN02 Whirlpool Refrigerator - Instructions

All Instructions for the 4YED20TKFN02
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Refrigerator door not closing properly
We’d had the refrigerator repaired a year ago by the service department of our local appliance store. Turns out the service tech somehow used the wrong screw when replacing the door cam, causing it to rub on the cams and causing premature wear. After watching the provided repair video, it took about 10 minutes to remove the door, replace the cams and reinstall the door. Saved well over $100 and had the job done right this time.
Parts Used:
Installation Screw
  • Bruce from MONTGOMERY, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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leaking water in freezer
with vidio
Parts Used:
Bi-Metal Defrost Thermostat
  • allen from LANCASTER, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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drawer was broken
slid the new drawer in place
Parts Used:
Refrigerator Crisper Drawer With Handle
  • glenn from HAMPTON, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
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The retainer end caps had broken.
Pull the broken end caps out and snap the new ones into place. Very easy repair.
Parts Used:
Door Shelf Retainer Bar End Cap - Right Side
  • Denis from CLIO, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
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Freezer 4-15 F refrigerator 50 - 55 F
Just follow youtube examples. Work in freezer. Troubles was I didn't fix the problem. Experts say thermostat is the best one to replace (53%). Anyway they are not always right.
Parts Used:
Bi-Metal Defrost Thermostat
  • Chingnan from SUGAR LAND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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One of the front wheels was broken in half.
Very easy. Left the front of the refrigerator so it is approx. 4 inches of the floor. (used a two by four. Removed the screws (one for each roller). Removed the rollers and replaced with new rollers. Reinstalled the screws with secures the rollers to the refrigerator. Done
Parts Used:
Refrigerator Front Roller Kit
  • John from INNSBROOK, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Refrigerator would run, then stop on it's own would start again if I would change the temp setting on refrigerator
just as the installation video show (very helpful) however the sheath tube that was pulled off of the old capillary tube did not go back on the new tube near as easy as the video showed. Got it on however and refrigerator is working like a champ now
Parts Used:
Thermostat Assembly
  • Duane from CASA GRANDE, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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door would not close properly
removed screw on top cover emptied ref door remove 3 top screws holding bracket on top. lifted the door then remove old cam then reassembled.
Parts Used:
Door Cam - Black
  • John from ATHOL, ID
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Refrigerator door would not close and stay closed properly due to worn door cams
DISCLAIMER: Technically, you should start by unplugging the frig and turning off the water supply. Though there is nothing on the my frig door that is either electrical or water related, the frig does keep trying to cooling an open area. For the short while I was doing the work, I just didn't want to bother with those precautions. Had I expected the work to take longer or been working on the FREEZER door I would have most certainly have done it "correctly." But I didn't do the freezer door so, first, remove everything from the refrigerator door storage shelves and the shelves themselves. Then lift off the cap that covers the hinge mounting plate on top of the frig. Remove the screws that holds the mounting plate in place. I used a cordless drill/driver with a 1/4" socket on the end but this could be done with a nut driver or socket wrench as well. Of course, take care not to let the door fall when removing the last screw. Then, lift the door off the bottom post that his holding it in place. The door is not too heavy and one person should not have a problem doing this but if you think it might be too heavy get someone to help with this. On the frig door there are no other connectors to be concerned with. NOTE: This procedure is similar for the freezer door but there are electrical and water line connections that need to be addressed before removing the door. Once the door is off the post, lay it down on a flat work service (I used the kitchen table with some towels spread underneath to prevent scratching either the table or the frig door.) There are two pieces that ought to be replaced. One cam on the door and one at the bottom post. Both are attached with a small screw that is removed easily with your nut driver/socket/drill driver. The bottom cam came offer fairly simply but sliding a thin, flat blade screw driver under it and prying it up and off. Replace this bottom cam with a new one and screw it back down. The door cam was, for me, the more difficult item. Removing the screw was easy enough but years of wear and brittleness led it to break off as I was trying to pry it out. I was able to use a small flat blade screwdriver to cave the old plastic post in all around the insert hole until I could get a good hold and pull it out with needle nose pliers. I was tempted to try to drill the old post out but there is a hex shape to the insert hole I was afraid of ruining. Once I got the old cam out, it was a simple matter to re-insert the new cam. Since both the door and lower cams are held on by screws there is only one way they can go back on. Once the cams are back in place, lift the door back onto the post and reattach the mounting plate to the top of the frig. Take some care that the door is level and parallel to the freezer door before completely tightening the mounting screws and replacing the cap that covers the plate. If you did shut off water and unplug the frig you should turn it back on and plug it back in. And do I really need to tell you to put the shelves and stuff back? :) The door should close on its own when close enough to the frig frame that the cam notches slide into place. If it hadn't been for the door cam being so brittle, this repair would have quite simple. Even at that, digging the old post out really wasn't hard but it did take some unexpected effort. If your refrigerator door is not closing properly, this is something anyone with basic skills can do.
Parts Used:
Lower Door Closing Cam
  • Donald from OMAHA, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Thermostat stopped working. Only cooled at highest setting.
Repair video was excellent but thermostat unit was slightly different then original. Fortunately guessed right regarding connections. Also very difficult to place the insulating plastic on wiring. Not very smooth. Also removing panel was different then in video. Needed to remove the panel to reveal two screws underneath that need to be removed along with the ones at the ceiling.
Parts Used:
Thermostat Assembly
  • stefan from BLOOMINGBURG, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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refrigerator door would not stay closed , I would close the door and it would bounce back out , I had to close the door by holding it closed each time I opened it
I watched the video, removed the top three screws , took the door off , put the door on the floor and removed the part with a socket.Then I put the new part in after lubricating . I picked the door up put it on the stem below , replaced the three screws and closed the door . The video was a big help was very easy to do and the part was quickly shipped .Thank you for all your help . Patricia
Parts Used:
Installation Screw Lower Door Closing Cam
  • Patricia from AUBURN, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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needed termastat
your video made it very easy...Thank You
Parts Used:
Thermostat Assembly
  • Milton from NEW YORK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Glass shelf shattered
Just opened the package and drop into tray frame
Parts Used:
Refrigerator Shelf Glass
  • Michelle from NASHVILLE, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Refrigerator runs warm/ freezer running cold.
I spent several hours defrosting the unit. Making sure the vents were all defrosted and free of ice. The part replacement is fairly straight forward; remove the thermostat, cut two wires, reconnect the wires following color codes, attach to coil and restart. And, "Yippie!". Nothing. Zilch. Zero. Because I could not connect with the online repairman, I spent 40 bucks for nothing; problem was not resolved. Thanks for taking my money. I'm bummed and with just a little less money in my pocket. Never again will I ever purchase another Whirlpool product. Or buy from your outfit again (because of the over priced part). I replaced a 25 year old 'working' General Electric fridge for this junk that sat in the warehouse for four years before this was delivered to me in 2018 and sold to me as a "new" appliance. This was found out only when it crapped out and I needed to have it checked out for repair. Oh yea, I only had the comment section and the part recommendation to go by, and the latest comments are at least two years old. I'll be surprised if this even gets posted.
Parts Used:
Bi-Metal Defrost Thermostat
  • Daniel R from CONCRETE, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
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end cAPS BROKEN from shelf
attach caps to each end of shelf and fixed to door
Parts Used:
Shelf Retainer End Cap
  • Lee from AMARILLO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the 4YED20TKFN02
121 - 135 of 320