After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
The meat drawer slide had broken and the drawer would fall down everytime you opened it.
Pulled the drawer out, lifted the shelf out of the refrigerator, unscrewed drawer slides from shelf and rescrewed the new drawer slides and returned the shelf, drawer, and the job was finished. Thank you so very much for your speedy delivery.
Took one screw out to remove the old rail off by removing one screw placed the new one into the slot and replaced the screw and put the drawer back into the refrigerator
I had to cut a little of of the ends of the shelf to make it fit. I used an angle grinder to get the job done and the shelf fits perfectly. By the way I paid for 3-5 day shipping and got it the very next day can't ask for better service than that.
I watched You Tube on how to repair it the instructions that came were shit. I'm a stickler for wire colors being correct, could find that information in the instructions. Everything is on you tube I love you tube. The fix is is easy peasy. I'm not stupid eather there is nothing on that frig I could not repair if I can get parts even the compressor I can braze to. I know how it all works I never call repair people I will throw it all in the garbage if I can't get parts. That goes for TV's cars you name it. I have tools for all things.
The repair was not difficult because you just remove the old part and plug it in and connect two wires. But I wish there was a way to test if the compressor is working before I purchased the parts. The compressor would not start so I was not able to repair the refrigerator.
husband did it in less than 3 minutes. took top shelf out with part attached. one little screw to remove broke piece and one screw to install replacement part, good as new. took longer to clean the shelf before replacing it back in fridge.