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Top half of agitator wasn't moving
First, I wrestled off the top cap of the agitator. Then, I unscrewed the bolt and took out the cam. I noticed that the agitator dogs were worn smooth. I replaced them, put it all back together and VOILA! I bought the whole agitator kit, not knowing what I was going to find, because I wasn't a Magtag repair woman. It ended up that the cam that came in the kit was too big for my washer anyway. Luckily, all I needed was 4 plastic dogs. The price of the whole kit was so inexpensive anyway, it was no big deal. Especially because, I was looking to buy a new washer or a big repair bill. This website is great! Thank you.
Removed old drain pump and found a sock in the inlet - must have burned out pump because after removing it pump was still defective. Installed new pump in about 30 minutes and off to the races no more issues
With full load, clothes were not agitating correctly - very little action or movement of the upper agitator section.
Took off softener dispenser, pried off top of agitator, removed bolt from top of agitator.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechanism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.
washer wasn't spinning after rinsing but the motor was running
I had taken the time to watch videos of this repair so when the switch arrived I knew what I had to do. Removing the screws to get the back cover off was simple as was installing the switch. No tricks here just watch the videos and your all set to do the job
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
The Agitator in my washing machine wasn't spinning, and was loose.
After researching and learning from the university of YouTube, I ordered new agitator 'dogs' from PartSelect - the rubbery dogs which look like gummy bears, were worn out in my machine and needed to be replaced. These dogs secure the inner part of the agitator. After watching several videos on YouTube, I knew precisely what to do and what I needed. I researched and found PartSelect on-line and they were very helpful and sending me the dogs. It was a very simple fix, and my washing machine now is working like brand new. Thanks PartSelect for all your help and will reach out again for any future self-fix projects!!