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Ice door holder arm broken
The hardest part was getting the front cover plate off. I used two kitchen knifes one in each slot on the bottom of the plate and pried it off and unplug it. I removed one screw to release arm. I then used long nose pliers to remove the pin on door arm assemble. Then unplug door heater. New door has no heater. The heater had cooked the plastic arm, which caused the arm to fail. Then reassemble in reverse order.
Removed the icemaker to see if I could determine problem; motor was seized; got part numbers and ordered from you; parts arrived next day (even though overnight delivery wasnt' requested - so THANK YOU!); compared new parts to original to be sure of fit; reassembled unit; reinstalled in freezer, and waited for the sound of water filling the tray. Producing like brand new again! Cancelled the service call w/ Sears for the following week (when it was convenient for them) Loved your service!
Dog chewes up the original part. Got the replacement , put it on the filter turned to lock in place and tried tp pull out old filter ( same procedure has been done multiple times successfully) part broke instantly upon putting pressure tom pull out filter. Sent back to you the next day for replacement.
The Ice Maker Deflector Broke and Needed Replacing
I first removed the ice bin from freezer. There were four nut screws on back of ice bin cover that I removed with a screw driver, giving me access to the deflector. The deflector has two prongs that attach it securely to the ice bin, I used a phylips head screw driver to release the prongs from the deflector. I installed the new deflector by placing it through the bottom portion of deflector area, using the phyllips screw driver I engaged the prongs of the deflector into slots on ice bin. There was a hook on the back side of the deflector that went over a metal rod that controls the ice cube release. Then replace front cover of ice bin with the four nut screws and returned it to the ice maker location.
Cracked Evaporation tray was leaking water on kitchen floor
I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.
Removal of the old assembly went quickly once I understood about the "push and release" tubing connectors. The exception was the connection from the water inlet assembly to the water filter which uses a different diameter connection at the inlet end, and would not "push and release". So to install the new valves, I simply by passed the old inlet assembly and used the extra push splicer furnished in the kit for the water inlet to the filter. All the other connections were easy push ins. Next time will be 1/2 hour maximum!
I first went on line to trouble shoot. Discovered it was the Ice Maker itself then then I entered the part number in your system to purchase the ice maker unit. When the unit arrived I simply took a socket for three bolts unplugged the electrical connection and reversed this for the installation. It was simple. I described to my secretary the process and she told her husband who in turn replaced their icemaker.
I removed the screws on the upper hinge and removed the door. I removed the lower cam in about 2 minutes and had it replaced. The upper cam was a tight fit in the door and I resorted to vise-grips to remove it. Total time to replace cams and put the door back on was 30 minutes. This saved me $100. Thanks
Unable to set the cold-control to a sufficiently cold setting.
Linkage on the cold-control mechanism in the air diffuser assembly was broken. It was necessary to access the diffuser assembly from both the refrigerator and freezer sides of the unit. Re-connected the linkage between the diffuser and cold-control assembly; remounted the two combined assemblies . . . refrigerator working nicely now.
The actual repair took less than 30 minutes, including pulling out the refrigerator, performing the repair, and replacing the refrigerator.
Remove the screws holding the cardboard backing to the bottom rear of the refrigerator. Remove the screws holding the pump in place. Remove the electrical connectors and the water hoses from the pump. I needed the wrench to disconnect and reconnect the main inlet hose. Hook everything back up (the sizes of hoses and connectors are different). Replace the cardboard backing. Done!!
After watching the instr. film I found it very easy to do. This is what motivated me to do the job and save a LOT of money. It was actually the second repair I did.
