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Ice maker gear broke into pieces
It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.
After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!
Being too lazy to pull out the refrigerator out and unplug it, I turned it off at the fuse box. Opened the freezer door and unscrewed the three screws holding the sensor. Pulled the sensor out and unscrewed the board then unpluged it and removed it. Plugged in new board, screwed it in then replaced the three screws. Repeat on the other side. The most difficult part was getting to one of three screws on each side; it almost required a third hand to hold the flap door between the ice maker and the bin, while removing said screw. I must at say that this product is definitely over engineered.
Front bearing had worn so that the fan vibrated causing the noise.
I removed the cardboard back then using a nut driver removed the three mounting screws, removed the old fan/motor and installed the new one, installing the three screws and replacing the cardboard cover.
My big problem was getting the right parts. Don't ever order refrigerator parts using the refrigerator model number. I did and got the wrong part, sent it back and talked to the parts lady and ordered again describing the error, the needed parts shape etc and she sent me the exact part I had sent back. I sent it back and removed the fan motor to get the part number, called and ordered by number and got the right one. Hallelujah!
1. Unplugged refrigerator. 2. Emptied Freezer. 3. Removed Ice Maker. 4. Waited a few hours for ice to melt around back panel & nuts. 5. Removed back panel and the cover over fan and fan motor. 6. Waited many more hours for ice to thaw over fins, wiring, etc. 7. Easily replaced the bi-mental defrost thermostat. 8. Replaced panel, fan cover, ice maker. 9. Plugged in refrigerator and waited a bit.
This worked! Yahoo.
p.s. I am a 65+ year old mechanically minded woman. :-)
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
Ice crusher not dispensing crushing ice or dispensing ice cubes
1. Remove the ice box 2. Unscrew the two Phillips screws on the base of the ice box compartment 3. Lift up the coupling and shaft (be careful because there is a spring between shaft and coupling and washer) 4. Remove old coupling 5. Replace with new coupling and remember to put back the spring 6. Insert back shaft with coupling and washer 7. Screw back on the Phillips screws 8. Replace back the icebox
Water filter housing wasn't let the water go through the filter
I got model number off my unit and order the part. That was after trying a lot of different filters first. I did a rush order so I got it in 2 days. Pulled the unit out to shut the water off. Then took the back off so I could take the 2 screws that hold the water value . That way I wouldn't have to go back and forth. Now I went to the front. I already had had the vent cover at the bottom of the unit off. I had a head lap on so to make it easier to see under the unit. Then I use the nut driver or you can use 1/4 inch drive ratchet with sockets. To take the 2 screws out that hold the filter housing. Then lift the spring wire that is on the left side of the release botton. Then push the wire up out of the way. Reach back and pull the water value forward so you have slack in the water lines. Now you can pull the fliter housing out to you. Now release the 2 water lines by pushing down on the rings around the water lines and hold while you pull the water lines out. Now the old water filter housing is free you can set it to the side. I inspected the new filter housing for any deformities and cracks before I started installing. Now I hooked the water lines up by pushing them into the right size spring ring hole. Once lines was all the way in I pulled back on the water lines to make sure they were locked in place. Then I put a new water filter in and turned the water on to make sure of no leaks. Then I put everything back together in the reverse order I took it apart. Then I check the spicket to make sure everything was working right. After that I was able to push the refrigerator back in and then wipe everything up and I was done.
All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.