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Ice maker gear broke into pieces
It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.
Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.
After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!
Being too lazy to pull out the refrigerator out and unplug it, I turned it off at the fuse box. Opened the freezer door and unscrewed the three screws holding the sensor. Pulled the sensor out and unscrewed the board then unpluged it and removed it. Plugged in new board, screwed it in then replaced the three screws. Repeat on the other side. The most difficult part was getting to one of three screws on each side; it almost required a third hand to hold the flap door between the ice maker and the bin, while removing said screw. I must at say that this product is definitely over engineered.
Ice crusher not dispensing crushing ice or dispensing ice cubes
1. Remove the ice box 2. Unscrew the two Phillips screws on the base of the ice box compartment 3. Lift up the coupling and shaft (be careful because there is a spring between shaft and coupling and washer) 4. Remove old coupling 5. Replace with new coupling and remember to put back the spring 6. Insert back shaft with coupling and washer 7. Screw back on the Phillips screws 8. Replace back the icebox
Front bearing had worn so that the fan vibrated causing the noise.
I removed the cardboard back then using a nut driver removed the three mounting screws, removed the old fan/motor and installed the new one, installing the three screws and replacing the cardboard cover.
My big problem was getting the right parts. Don't ever order refrigerator parts using the refrigerator model number. I did and got the wrong part, sent it back and talked to the parts lady and ordered again describing the error, the needed parts shape etc and she sent me the exact part I had sent back. I sent it back and removed the fan motor to get the part number, called and ordered by number and got the right one. Hallelujah!
1. Unplugged refrigerator. 2. Emptied Freezer. 3. Removed Ice Maker. 4. Waited a few hours for ice to melt around back panel & nuts. 5. Removed back panel and the cover over fan and fan motor. 6. Waited many more hours for ice to thaw over fins, wiring, etc. 7. Easily replaced the bi-mental defrost thermostat. 8. Replaced panel, fan cover, ice maker. 9. Plugged in refrigerator and waited a bit.
This worked! Yahoo.
p.s. I am a 65+ year old mechanically minded woman. :-)
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
I removed the two screws holding the cover door, then the three on the uder side of the icemaker assembly. I carefully worked the old unit out; it was a tight fit. The most difficult step involved disconnecting the power assembly. Due to the space, it was hard to get hold of each side of the clip to pull it out. After the old unit was out, just reversed the steps and had the first batch of ice in less than an hour. (I washed the new unit with warm water and soup as it had grease/lubricant on it when taken out of the package).
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold. Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out. Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold. Remove the plastic hardware from the old mold and install on the new mold. Attach the new mold on to the control module. WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there. Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.