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ZISB360DNBII General Electric Refrigerator - Instructions

All Instructions for the ZISB360DNBII
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freezer cold fridge warm loud squeeling noise
i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil
Parts Used:
Evaporator Fan Motor
  • William from Johnston, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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Refridgerator not cooling, freezer frosting over
First, I had to remove the freezer drawer front. This is 8 large phillips head screws. then remove the plastic cover over the drawer slides. to do this, remove the white center screw from the slide near where it attaches to the drawer front. then the plastic cover will slide off pushing to the rear of the slide. take off the slides from the freezer walls by removing the phillips screws and pulling them towards you. They have tabs/slots in the rear. remove the center tray support and support bars, too. the icemaker has to come out, that is just 2 phillips screws but you also have to disconnect the electrical connector. just squeeze the locking wings and rock/pull. a screw in the top center of the back panel comes out. Lift and pull the back panel out. The evaporator coil appears. The thermocouple is attached to the coil in the upper right. Cut that one's wires and take it out. Just cut back about an inch from the back of the thermocouple, there is not much slack. Seperate and strip the wires back about 3/8 inch. Do the same for the new thermocouple. I twisted the wires together and used a solder sleeve to join the wires. The sleeve is just a little plastic tube that has a ring of solder in it that melts with heat gun heat. You can join the wires using butt connectors or whatever method appeals to you. I just wound the extra wire and put a cable tie around it, there is plenty of hiding space in that area. Make sure the new thermocouple is contacting the coil firmly.At this point, for a test, I left everything apart, propped the drawer against the opening and plugged the fridge in. Note that the evaporator fan will not start spinning immediately! It will just sit there making little bumps like it wants to go. The temp in the coil has to get settled before the electronics in the refridge will tell the fan to spin. It takes maybe 20 minutes. Reassemble. Fridge and freezer work great. It does take several hours for all to get cold again.
Parts Used:
Temperature Sensor
  • Bill from Warrenton, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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defrost problem (refrigerator/freezer not cooling)
After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).
Parts Used:
Temperature Sensor
  • Gordon from Sugar Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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fan motor making a moaning sound
followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast
Parts Used:
Evaporator Fan Motor
  • walt from san antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Fridge Side Freezing/Too Cold
Followed the repair video, was spot on!!
Parts Used:
Temperature Sensor
  • michael from silver bay, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Removed water filter as I have a whole house filter system.
Just removed the filter and used my hand to attach the water filter bypass cap....did not even need to turn off the water first.
Parts Used:
MWF BYPASS
  • Pamela J. from Sun City West, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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freezer would not defrost or maintain temperature
luckly i have a bit of experience in refrigeration im an hvac technician by trade. this repair was a bit tricky in that i did not know at first if it was a Temperature Sensor issue or the main control board. I had tested the defrost termination thermostat and the defrost heater and as i suspected they were ok. Next i wanted to test the thermistors (temp sensors) it is hard to find technical data on these fridges. I needed to test the thermistors resistance @ a certian temperature to ensure they were working properly but where do u get such data? I also wanted to know some information about the logic programmed into the board (i.e when do you initiate defrost etc. . .). I had no such luck so i figured since i tested the defrost heater and thermostat and they were ok and all of the evap fans and such were working i'd order a circuit board and new thermistors. Got the CORRECT PARTS from this site in 2 business days and my fridge is working great! changing the parts was really easy, figuring out which parts to change was the only difficult thing about this job.
Parts Used:
Temperature Sensor
  • Jason Mcgee from Catawissa, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Food section of fridge always warm
Located temperature sensor on condenser in the freezer section( as per instructional video ). Cut off bad sensor with wire cutter then soldered on the new sensor and sealed with electrical shrink wrap.
Parts Used:
Temperature Sensor
  • Troy from Dacula, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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freezer no cold enought
as per video- follow all of the videos and u r going to save a lot of money tx partselect im glad I found u guys ps only order from partselect.com they only ship the correct parts remember look at the video select the symptom and buy as per video tx again problemsolved
Parts Used:
Temperature Sensor
  • John J. from Deland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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water dispensed slow and filters too expensive and not very reliable
I just unscrewed filter and screwed in filter bypass
Parts Used:
MWF BYPASS
  • john from selbyville, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Squeel Sound Off And On From Freezer
Followed the video instructions with the help of a young man who worked on trailer hitches before and knew how to splice wires. Beware of splicing the wrong fan motor back into the assembly. . . . That happened here and we had to start the splicing all over again with the correct fan motor.
Parts Used:
Evaporator Fan Motor
  • JOSEPHINE from WAKE FOREST, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Socket set
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The refrigerator was making load and unusual noises.
I identified the noise was coming from the coils / and the fan. Cleaning the fan helped reduce the noise a bit but it still kept recurring. I ordered the part, which was really easy using the diagram on the website. The instructions and the video were really helpful and was able to remove the old motor and replace it with the new one with relative ease. While there I cleaned the fan blade and vacuumed the surrounding area. This whole repair went quite smoothly and has given me the confidence to take on other repairs before calling out the repairman.
Parts Used:
DC Condenser Fan Motor - 12V
  • Ajaykumar from Plainsboro, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Fan motor sounds like howling wind
I followed the video provided by PartSelect, very helpful. I had to cut and splice 4 wires. The repair was successful. The replacement part was an exact duplicate of the original. I still notice the same sound but one tenth the volume. I hope the problem does not return. Many thanks to PartSelect for information to identify the problem and prompt shipping of the repair part.
Parts Used:
Evaporator Fan Motor
  • Kenneth from Lake Worth, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Refrigerator Fresh Food condenser iced-up. Frozen side OK
Had to remove all the covers and fans to expose the condenser, which was difficult as the parts were frozen to it. The styrofoam covering the condenser made it almost impossible to defrost it. Therefore, I ripped the styrofoam off to expose the condenser. Was not really difficult to fix the styrofoam cover using metal tape. Replaced temperature sensor in aluminum block, and used butyl sealant to secure. Had to also re-install parts of ice-ball kit that were not well covered. Lots of parts to keep track of, but anyone could do it.
Parts Used:
Temperature Sensor
  • Dan from Decatur, GA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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extreme frost build up inside in back of freezer,also veggies were freezing in the fridge draw
no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.
Parts Used:
Temperature Sensor
  • larry from lisbon, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the ZISB360DNBII
76 - 90 of 93