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ZISB360DHC General Electric Refrigerator - Instructions

All Instructions for the ZISB360DHC
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No ice from door, but did have water
I got the wrong switch before so just need to put the right 1 in. Super easy, pop off old, plug in new, click back into place. Done. REALLY REALLY EASY for anyone to do
Parts Used:
SWITCH LIGHT FZ
  • Rich from san marcos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 8 people found this instruction helpful.
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both freezer and refigerator were warm.
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.
Parts Used:
Temperature Sensor
  • Harry from DURYEA, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Ice maker stopped working
Installation could not have been easier!
Parts Used:
Ice Maker
  • Mary from WESTON, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
3 of 5 people found this instruction helpful.
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Water dispenser not dispensing water
I went to the internet and found parts select web site. Saw all of the possible fixes for my problem and read all of the other repair stories. My story actually became a journey that is still continuing. I first changed the water filter, but still no water at the dispenser. I next disconnected the coupling at the bottom of the freezer door that carries water to the dispenser and when the dispenser was depressed, water flowed at the coupling, but not at the dispenser. After reconnecting the coupling, I turned the freezer setting to 1 for 4-5 days, but still no water at the dispenser (possibly the line was frozen, but we had recently been away for a week and the water dispenser still supplied water at a freezer setting of 4). Now I am at the point of the journey into replacing parts one at a time to get water. First I ordered the dual water valve for the ice maker and water dispenser. I replaced this valve with instructions from Parts Select and still no water at dispenser. Next I ordered and replaced the switch at the dispenser lever and still no water. Next was the solenoid attached to the ice door, ordered, replaced and still no water at dispenser. I am now at the final part in this repair and that is the $132 circuit board. So I will be ordering this part soon and hopefully that will fix the issue.
Parts Used:
Micro Switch
  • David from Georgetown, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Ice Maker stopped making ice.
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
Parts Used:
Ice Maker
  • Hugh from LADSON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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FROST IN FREEZER NO WATER
FOLLOW INSTRUCTIONS OF YOUR VIDEO
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Jim from SPANISH FORT, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Won't dispence ice or water
Changing out solenoid was very easy, but you don't have to remove trim ring and it didn't fix my problem. Turns out a relay fell out of its holder in the piece you have after removing the 4 screws per the video.
Parts Used:
Dispenser Door Solenoid Assembly
  • Randy from Cypress, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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noisy evaporator fan motor
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
Parts Used:
Evaporator Fan Motor
  • Russell from GLEN, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
2 of 2 people found this instruction helpful.
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Replace water filter with bypass plug - filter is redundant with home osmosis system
If you have a reverse osmosis system for filtered water system in your home that also feeds the refrigerator, using another water filter in the refrigerator is redundant, so GE makes a Water filter Bypass Cap that allows you to run using the already filtered water without needing to expensive water filter. FIRST - using a phillips screw driver remove the toe kick plate at the bottom front of the refrigerator - two screws - one on each side of the plate that extends the entire width of the refrigerator. SECOND - Locate the water line (should be right in front) and the valve to turn off the water. Turn valve clockwise (right) until completely closed. Then test by attempting to fill a glass with water using the dispenser on the door. If any water continues to come out, continue turning the valve (without forcing it) clockwise until it has been turned as much as possible. If water still comes from dispenser, locate the source of the water line - most likely from under the kitchen sink. There should be another valve under the sink, or simply turn off (turn the cold water valve clockwise) until water cold water completely turned off. Test again as required. THIRD - clear the top right hand back shelf directly under the water filter screwed into the ceiling of the refrigerator in the rear top right side of the refrigerator. Place a small towel under the water filter, and slowly turn the filter 1/4 turn clockwise without using force. Continue turning until the full 1/4 turn is complete and the filter will drop down without pulling. Place the old filter upside down in the sink, thereby allowing the filter to drain any water present in the filter. FOURTH - remove the filter plug from package, notice notches in top of plug that align with gaps in the area where a filter would typically be screwed into the filter location in the ceiling above the top right shelf in the refrigerator. After aligning notches in the bypass plug with gaps in the screw mechanism, carefully turn the bypass plug 1/4 turn counter- clockwise - at which time the bypass plug should be firmly installed. FIFTH - Reverse step SECOND, and turn valve Counter-Clockwise until valve is completely open. Test to ensure no water is leaking from the Bypass Plug. SIXTH - Finally reverse step FIRST by reattaching the toe kick plate using the two phillips screws removed in Step FIRST. NOTE: The Bypass Plug is quite inexpensive, but after adding shipping from Canada - the cost is about the same as purchasing a new filter for the refrigerator. :-(
Parts Used:
MWF BYPASS
  • Fred from LA QUINTA, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Refrigerator not defrosting, ice tray clogging up in ice tray, refrigerator making loud humming noise, and compressed running all the time.
First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.
Parts Used:
Temperature Sensor
  • Mark from ROSEMOUNT, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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ice door not closing
looked at the video you supplied for repair.. that made it so easy to repair the problem. I felt quite confident in myself after the video.The repair went smoothly and the refridgerator wotks super thank you so much Rick
Parts Used:
Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Rick from VACAVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Ice chute flapper would not close all the way
Following the advice of others on this site, I popped out the control panel by pushing up through the 2 outer-most holes on the under-side of the panel (the middle hole is unused). I installed the new solenoid exactly as shown in the PartSelect video. The new crank, spring, and flapper installed easily as well; I did apply a little grease to the hinge points on the crank to ensure no binding. I also installed a new microswitch. The wires are best removed from the old switch with a needlenose pliers. The old switch looked like it had some grease on the switch (where it makes contact with the cup lever) so I put some grease on the new switch as well. All-in-all, very easy and the frig works like new. It's nice to hear the flapper slam shut 4 seconds after dispensing ice.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • Mark from Robins, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
4 of 9 people found this instruction helpful.
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No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Parts Used:
Dispenser Door Assembly or Flapper
  • Roger from Colleyville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Auto water stopped working, found that filter needed replacement
Unscrewed old cartridge, ordered new cartridge, installed new cartridge by following very simple instructions. Took only one day for part to arrive from PartSelect although I paid for cheapest shipping, which was "ground." I was amazed!
Parts Used:
Refrigerator Ice and Water Filter
  • Joanne from Fort Smith, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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All Instructions for the ZISB360DHC
91 - 105 of 472