The rollers on the bottom rack of my GE Monogram Dishwasher all broke and melted so opening and closing the rack was extremely difficult!
It couldn't have been easier. I installed the new wheels in seconds and the rack glides as perfectly as the day it was installed 11 years ago! Perfection! Your stellar website made it so easy to find the correct parts. BRAVO!!!!! I laughed! I cried! I am so ECSTATIC!!!!!
Wheels and axles come separately and no instructions were included. After a few minutes of looking at the parts, I realized you have to put the axles on the wheels and then snap it on the dish rack. Once I did the first one, the others were easy. Made my dishwasher feel like it was new. Obviously the design of the original wheels was faulty as these were a different design.
delivery of part was very quick, and my husband was able to remove the old part and install the new in about 10 minutes. No service call; no new rack; just a washer that is easy to use again.
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
