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No freezing or cold in either freezer or refridgerator - compressor did not run.
Traced issue to defrost timer ( burned compressor & element contacts). This unit is mounted next to the temperature adjustment control in the refridgerator area - right in front. Removal of plastic cover provided easy access to the timer. Unit unscrews from the mounting then unplugs. Installation is reverse of removal.
The evaporator coil is behind the freezer. Remove the rack that makes the shelf and remove two 1/4” hex head screws I the back of the freezer to access the coil. I used a hair dryer to melt the ice off the coil. The thermostat clips on the refrigeration pipe to the coil. Remove the old thermostat and cut the wires at least a few inches from the thermostat. Clip the new thermostat on the pipe and strip about a 1/4” of the wire ends. The electrical connectors (provided with the new part) must be crimped to connect the wires.
Lifted old shelf out and snapped new shelf in. Took less than one minute to install. Identifying and ordering the correct part online was extremely easy due to the excellent presentation of the refrigerator and its parts. Ordered online one day and received the part the next day!
The repair was easy,after I ordered the wrong part twice,called customer service,Patrica helped me determined the correct part,explained how to returned wrong parts,refunded my money. I recieved the right part, installed it, drawer works fine,thank you for the wonderful service, if I ever need appliance parts again,I'll call partselect first. THANKS DAVE
One of our employees needed to bring in a screw driver for square holes which he picked up at lunch. It took less than 5 minutes to replace the old one. He removed 2 screws, put the new handle on and screwed it in.