I broke the glass shelf in my refrigerator. I had trouble navigating the website, so I called the customer service line, and the lady was lovely to speak with, and ordered my part quickly! In 2 days I had the part, and it fit perfectly!
Most of my time was spent removing food items from the shelf that supported the rails. Once that was done, a quick removal of the screw, replace the left support rail and re-installing the screw. Done. I wish all of my repairs were so easy!
A little difficult getting out due to restricted space, I took off the fan blade, that gave extra working room. Then it went well going back together,and it all worked as advertised. Thanks. p
After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
The meat drawer slide had broken and the drawer would fall down everytime you opened it.
Pulled the drawer out, lifted the shelf out of the refrigerator, unscrewed drawer slides from shelf and rescrewed the new drawer slides and returned the shelf, drawer, and the job was finished. Thank you so very much for your speedy delivery.
Took one screw out to remove the old rail off by removing one screw placed the new one into the slot and replaced the screw and put the drawer back into the refrigerator
Looked up similar problems and found it to be the defrost timer. All I had to do was remove the plastic portion in the fridge section to get to the old timer. Popped the new one in and put it back together. Works great now. Would have been almost $150 to have a repair company come out and fix it.
Freezer frosted up, refrigerator compartment heated up
I removed the housing at the top of the refrigerator compartment that contained the reefer light and temperature adjustment knob. This required a small nut-driver. Inside, I found the old defrost control, unplugged it, unscrewed it with a Phillips screwdriver, and replaced it with the replacement part. Then I replaced the housing to its original position.
Removed the housing with the light, 4 hexhead screws. This exposed the defrost timer, removed 2 hexhead screws, electrical connector and reassembled the unit.