After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
Accidently dropped the crisper drawer and it broke on the left front corner.
We received the crisper drawer in magnificent time and unpacked it and washed it and dryed it, and just slid it into the refrigerator. Thank you for your very prompt service.!!!!!!!
Very easy. Watched a video on your site prior to getting the glass replacement. Removed the crisper drawers. Placed the glass in the front and placed it down. Took just a few minutes. Love your site and will come back again when needed. Thank-you.
I had to cut a little of of the ends of the shelf to make it fit. I used an angle grinder to get the job done and the shelf fits perfectly. By the way I paid for 3-5 day shipping and got it the very next day can't ask for better service than that.
Looked up similar problems and found it to be the defrost timer. All I had to do was remove the plastic portion in the fridge section to get to the old timer. Popped the new one in and put it back together. Works great now. Would have been almost $150 to have a repair company come out and fix it.
The meat drawer slide had broken and the drawer would fall down everytime you opened it.
Pulled the drawer out, lifted the shelf out of the refrigerator, unscrewed drawer slides from shelf and rescrewed the new drawer slides and returned the shelf, drawer, and the job was finished. Thank you so very much for your speedy delivery.
Took one screw out to remove the old rail off by removing one screw placed the new one into the slot and replaced the screw and put the drawer back into the refrigerator
First I removed the plastic grill (pulled out, no screws) from bottom of refrigerator, then I removed electrical plug & two screws from old timer (timer located on the front inside left lower side of refrigerator). Installed in reverse order.