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Frost in freezer, fridge not cold
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
Removed shelf brackets to allow the removal of the evaporator sheetmetal cover. Unpluged wires to thermostat ,removed defrost timer and plugged in new timer,(front left lower kick panel). Cut and resoldered wires to new thermostat reinstalled thermostat and cover in reverse order. I knew what parts I needed and how to repair the unit,however your customer comments were spot on and would help anyone perform a successful repair (you provide a helpful service for the public)
Refrigerator was not cooling and the motor was running constantly
Having tried PartSelect.com before, I was very comfortable with the process. Input my symptoms and the feed back I received was that one of the 2 things (Defrost Timer or Defrost Thermostat)might need replacement. Since the cost was not much and over night shipping would cost more than the product, I decided to order both the parts. Changing parts was a breeze. The instructions posted by others on your web site were very easy to follow. You guys save me a bundle every time I have any thing going worng with any of my appliances.
The original support was broken, tried epoxy and it only held for a few months before breaking again
All I had to do was remove the original support that was on the inside wall of the refrigerator, which I had to use pliers since there were broken pieces, and then I just snapped the new one into the three holes provided for this support. The crisper drawer works fine now. It literally only took about 1 minute.
refrigerator shelf guard kept falling off, causing everything to come crashing down
Simply popped the new end caps into place with the old guard and now it is tight and secure. Easy Peasy. Of course all this is after the operator at PartSelect ordered the right part for me; I had ordered the freezer door end cap, not what I wanted. I received the correct part the very next morning. Returning the wrong part was a breeze too.
Placed end cap on one end of rack and attached to one side of the door by applying hand pressure. Inserted the other end of the rack into the end cap' and again applied hand pressure to insert into slot, Repairs completed.
Missing refrigerator shelf rack from rental property refrigerator
I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.
I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.
Temperature in both freezer and fridge sections to warm!
Dear Part-select, I had a fridge that was not working food was melting in the freezer, Beer was warm. You get the picture anyway using your site I found the parts needed to to fix the issue in fact I ordered two parts one fixed the issue 50% and the other like 30% of the time! both parts with overnight shipping were cheaper than 1 part if purchased at our local appliance part outlet:) not to mention the cost of a repair person. Thanks again! . Keep up the good work
Tom Houck Spokane, WA Houck Photo 509-723-3418 tomhouck1@comcast.net
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
I unsnapped the old clips from the bar, installed one end cap to freezer door, clipped other end cap to bar, slid bar into end cap installed in door then snapped other end cap into place. Repeated for second shelf bar as those end caps were broken as well. No tools were needed.