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Ice maker not making Ice
Unscrewed (loosen) screws lifted unit out unplugged electrical connection. plugged in unit hung on screws tightened screws and had ice in less then 1 hour. Rick
watched the video (VERY helpful) and then removed the old icemaker and replaced it with the new one. Difficult only because of the small working space in the side by side freezer plus you can't see what you're doing when you tighten the screws. Working like a charm now.
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.
end piece broken that held bar on freezer door shelf
attached the bar to the end piece and slipped it into the proper opening. Easy I ordered the piece one morning and received it the next morning. Great service.
Removed shelf brackets to allow the removal of the evaporator sheetmetal cover. Unpluged wires to thermostat ,removed defrost timer and plugged in new timer,(front left lower kick panel). Cut and resoldered wires to new thermostat reinstalled thermostat and cover in reverse order. I knew what parts I needed and how to repair the unit,however your customer comments were spot on and would help anyone perform a successful repair (you provide a helpful service for the public)
Simple, removed old frame, took off the humidity slide control and installed on new frame. Slid it back in place. Great service, had it the next day, thanks.
The original support was broken, tried epoxy and it only held for a few months before breaking again
All I had to do was remove the original support that was on the inside wall of the refrigerator, which I had to use pliers since there were broken pieces, and then I just snapped the new one into the three holes provided for this support. The crisper drawer works fine now. It literally only took about 1 minute.
Occasionally, we'd get one batch of ice cubes and a frozen lake of water in the bottom of the ice tray.
The installation was easy and I won't bother duplicating the comments of others who have installed this part.
One word of caution: The ice maker contains a heating element on the bottom. That element is apparently live even when the ice bar is in the upper (off) position. When I unscrewed the old ice maker and went to lift it off the bolts, I severely burned my finger on the bottom of the old ice maker because apparently I started the repair in the middle of the heating cycle.
I highly recommend that you unplug the ice maker entirely before doing the replacement and gingerly ensure that the unit isn't hot before touching it. You'll save yourself a nasty burn.
drawer and rails broke due to under design of the components
This was the second time i replaced the drawer and the first time for the frame.The repair was simply removing the old frame from the refrig and removing the rollers from the frame with screw driver. The rollers are reused with the new frame.The frame was reinstalled in the refrig. The replacement of the drawer requires reusing the drawer front which is easily removable. The only complication with drawer repair was the need to trim some flashing that was not removed after the molding process at the factory to allow the drawer face to fit properly on the new drawer. this problem is a quality control issue with the manufacture of the storage drawer.
Refrigerator was not cooling and the motor was running constantly
Having tried PartSelect.com before, I was very comfortable with the process. Input my symptoms and the feed back I received was that one of the 2 things (Defrost Timer or Defrost Thermostat)might need replacement. Since the cost was not much and over night shipping would cost more than the product, I decided to order both the parts. Changing parts was a breeze. The instructions posted by others on your web site were very easy to follow. You guys save me a bundle every time I have any thing going worng with any of my appliances.
