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Water liking into the ice tray causing an iceberg
Removing the ice making assembly from the Ice compartment was not difficult except that two of the 3 screws we not visible without a mirror and then my nut driver was 5" long making it very tight quarters, so it was a time consuming process to remove them. Once the 3 screws were removed the wiring harness was easily disconnected and the whole assembly came out. The next step was to figure out how to remove the faulty part from the rest of the assembly. After some strong persuasion the part would not separate from the control Assy. (The front of the unit) To complete the job I had to pull the front cover and unplug the motor and heater assy to expose two additional screws that had to be removed to pull the defective part out. The reassembly went quite easy except the 2 screws that you need a mirror to see. I was also trying to hurry because the frozen items were not holding all that well after the door was open for about an hour and a half. An instruction sheet showing the steps would have cut the time over 1/2!
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.
use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks
timing contact wheel was not making reliable contact
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker). Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker. Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.
Ice maker motor was buzzing. Unable to discharge ice.
I first turned off the refrigerator. I then used a hair dryer to melt and release the ice by warming the bottom of the mould. Then I turned the fridge back on and let the icemaker discharge the ice. I then turned off the icemaker and ordered the new part. I unplugged the fridge, removed the icemaker (three screws and an electrical connection). Then I replaced the heater/tray with the new one and turned everything back on. Within a couple of hours we began having ice again.
I failed to repair the problem and sent the parts back. The hinge bracket that I needed was WPW10524049. The hinge that I purchased was WP2183805. I gave up on trying to repair the door because it was not clear to me how to assemble the cam and hinge. There doesn't seem to be any obvious way to disassemble the hinge and cam that I have - which would allow me to replace the cam in the existing hinge.
Called my handyman in after myself and my son went thru the whole thing with cleaning gaskets, etc, ordered part I thought I needed. After speaking with your person on the phone, he took out my veg drawers and the shelf that held them, then reinstalled the shelf and the door closed tight! Apparently the last time I took it apart to clean it, I didn't put shelf back correctly and that started my problem. However, your people were very nice and as helpful as they could be in the situation. It never was my door cam or cam door after all. Boy, is my face red!
****Make are you order Capacitor & Starter relay too (we ordered separtely so had to pay shipping twice)**** Super easy just open access panel on back near compressor and remove retention clip with fingers, remove & replace both capacitor & starter, put clip and access panel back on, plug in and allow 8 hours to cool! Works like new again! Hope it goes another 10 years