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WM2301HR LG Washer - Instructions

All Instructions for the WM2301HR
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Washing maching wouldn't drain
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Parts Used:
Washing Machine Drain Pump
  • Jorge from Apple Valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
559 of 712 people found this instruction helpful.
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LE Error Message and won't spin drum properly
I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.
Parts Used:
SENSOR ASSEMBLY
  • Mark from Harrisburg, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
236 of 308 people found this instruction helpful.
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Bearing seal out causing bearings to get wet and very noisy
Watched a short video to figure out to remove panels. After panels were off I removed as much as I could from the inside of the machine. This was not completely necessary however for an extra half hour it made inspection, cleanup and removal of tub housing out the front of the machine much easier. Once out, I split the two halves of the outer basin and sprayed the spider shaft with penetrating oil. Using a brass drift I did have to get a bit aggressive to drive spider shaft out, then I used a heavy metal punch to hammer out the bearings. For those who may not know using brass or a soft metal will keep from damaging reusable parts. At this point it was cleanup time, with dish soap I scrubbed the two halves of the outer basin and the wash basin itself then used emery cloth on the bearing casing and spider shaft. I am a firm believer if u take the time to cleanup properly things go back together much easier. At this point I began to reassemble, replacing tub bearings and seal, the wash basin then putting the two halves of the outer basin back together. I strongly recommend replacing gasket for the halves of the outer basin, for as much as it takes to get there it is money well spent to up the chances of a leak free system. Now with the wash tub back together it was time to reset the tub and hook everything back up. I skipped a lot of steps but if a person pays attention, takes pictures if they have to, even numbers lines with a sharpie it is a very easy repair. Very easy but very time consuming. I am DIY’er, in all I spent about ten hours over two days to do this job. Thus being said I am very particular spent a lot of time cleaning, scrubbing looking at as many wear points and checking for rubbed wires. Hope this helps someone out there, definitely not a strong writer or like doing it. Oh one other thing, I ordered the shocks on the bottom side of wash tub just because I guess not thinking they were bad just thinking I could help tune it up. Was surprised to find the old ones were completely shot, was glad I ordered new ones. After repairs, noise is gone and machine is quiet again. Thank you, your website is very easy to find parts and order.
Parts Used:
Locking Pin BEARING,BALL BEARING,BALL Gasket Rear Tub Gasket Shock Absorber Kit
  • Todd from STOCKTON, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
66 of 69 people found this instruction helpful.
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noisy operation, sometimes did not drain, gave OE code
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
Parts Used:
Washing Machine Drain Pump
  • Michael from RALEIGH, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
47 of 61 people found this instruction helpful.
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leaking tub-to-pump drain hose
Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.
Parts Used:
Tub-to-Pump Drain Hose
  • Leslie from STOWE, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
46 of 58 people found this instruction helpful.
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Inlet valve leak
Followed directions on the video and went like a charm. Very impressed with service and video
Parts Used:
Water Inlet Valve - Cold
  • John from Northport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
34 of 37 people found this instruction helpful.
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Dry bearing noise, rough bearing, very loud in spin cycle
I went online and looked at the different parts companies for this brand of washer. This is an LG Tromm steam washer. I am pretty mechanically inclined so I watched videos on this machine which you can also find on line and U-Tube and took down some notes that I felt relevant for the disassembly and the repair. I looked at the break down parts schematics and ordered all the parts I felt I needed for this machine. The parts I ordered were the tub hub seal and the inner and outer bearings that go on the spindle shaft which is connected to a piece they call the spider that connects to the inner tub. I also ordered the outer tub o-ring where the outer tub splits in half. Note that I mentioned the spider and that they have a tendency to corrode bad, but you cannot see it until it is disassembled, the parts I ordered are reasonable, the spider can cost upwards of a hundred plus dollars so make sure you evaluate the cost of parts to the age of your machine and to the cost of a new one. Well on my front load washer when I finally took it apart and I felt I got lucky with just the two spindle hub bearings and the seal and the outer tube seal. After looking at the videos and taking some notes, written and mental, I started the disassembly of the washer. First " unplug the power to the washer". the next step is to shut off your two water supplies to the washer and disconnect the hot and cold water lines, note that I disconnected the lines at the washer just for the convenience of not having those lines hanging off the machine and out of your way. another note is that you will want an area with some space so you can keep everything organized and give yourself some room to work. Once you have your machine moved to a open space, start by removing the top of the machine. there are two screws, 4 total in the back of the cover that are removed with a plastic bracket on each side, these are Phillips head or cross type screws. once removed, take the top and shift it back about 1 to 1.5 inches, you then can lift the top off and out of the way. The next step is to remove the front control panel by starting with the wire connectors that go into the control panel. Each connecter is different so there is no mix up. next is to remove your soap dispenser tray, on top of the tray about in the center towards the back is a spot that you gently push down on and this will release the tray for removal and move it out of the way. There are two Phillip screws on each side where you removed the tray that need to be removed to be able to remove the dispenser section out of the way. there are hoses connected to the dispenser but once lifted up an out you can lay the dispenser with the hoses connected over towards the back. There is a large rubberized hose connection that needs to be removed which has a clamp on it that you need to loosen up to take loose the connection. back to the front control panel there is one more screw on the back side on the right side looking at the front that must be removed then the front control panel assembly can be removed. there are some plastic clips on the control panels back side that need undone, gently and be careful not to force these clips but slightly lift up on the rear of the control panel and it should come out of there and then set the control panel aside. There are I believe 6 screws on the top of the front door panel assembly that need removed but before you do that down on the left bottom corner you have a panel door which pops open then is easily removed out of the way. there is a small rubber line with a plug in the end of it which can be pulled a little ways. Get a container that is low profile and pull the plug on the hose and direct it into the container, you may or may not get any water out of it, it is the tub drain. reinstall plug when done and put line back in place. Next take the pump screen out by unscrewing it out counter clockwise like a bolt, it is about 1.5 inches in diameter, you may want to put a small towel down in front of it because you will usually get a little water out of it. Once removed, inspect the plastic screen for any debri and remove it and reinstall the screen. Now down in that same area below the screen there is a Phillips screw which needs to be removed and set aside. Now you go to the rubber boot behind the washer door when the door is open on the outer edge there is a metal wire that goes around the boot to hold it in place with a spring on it. You want to gently take a flat blade screw driver and not to tear the boot, work that wire and spring out of its groove and remove it out of the way. now you may take the rubber boot on the front and take it off its edge and push it back in towards the tub. Now we go back to the six screws at the top of the panel and remove them. at this time you should be able to lean the panel out enough to disconnect the wires to the door latch. Once the door latch has been disconnected, lift up on the front door panel and bring it out
Parts Used:
Washer Tub Bearing Washer Tub Bearing, Rear Gasket Rear Tub Gasket
  • Cherie from PHOENIX, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
31 of 33 people found this instruction helpful.
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Door locking mechanism
I received the locking device. I received an email from parts select with a repair video link. I watch the video and repeated the steps. Very easy and educational. Thank you for simplifying something I have limited experience doing.
Parts Used:
Door Lock Assembly
  • Aaron from SAN ANTONIO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 32 people found this instruction helpful.
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LE fail code
Removed back of washer with screw driver, Removed outer motor cover with a 17 mm socket (1 bolt), Removed motor stater using 10 mm socket (8 bolts). Left motor plugged in and and tipped to the side exposing the sensor. Unplug and snap off sensor. Reassembled in opposite order. Machine works great. Very easy fix, and perfect fit on part.
Parts Used:
SENSOR ASSEMBLY
  • scott from GODDARD, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
25 of 26 people found this instruction helpful.
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Pump rotor broke off shaft.
There are two pumps in this system. I turned the washer on its side and took off bottom plate. There are several screws holding this on. I then took the entire pump assembly off. There are 3 screws holding each pump on the brown plastic body. Each pump has a positive and negative lead. I switched out the pump and reassembled. The hardest part is getting the 3 "shock absorbers in place with the rubber sleeves. I think the book suggest getting to the pump from the front side but I went through the bottom. Worked good. I did wonder however if the other pump was working. Do you need two pump working to get flow? By replacing one pump I went from no flow to good flow. Cost me $75.00
Parts Used:
Washing Machine Drain Pump
  • Bill from COTTAGE GROVE, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
23 of 31 people found this instruction helpful.
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Door gasket had hole
Removed and replaced. BUT...

BUY THE TOOL! Buy the spring expander tool. I tried with needle nose and bloodied my knuckles. I am sure you all are strong and more adept, but next time I will buy the tool.
Parts Used:
Door Gasket Clamp Assembly
  • Andrew from BOTHELL, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
19 of 21 people found this instruction helpful.
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Water was filling continues even the machine was unplugged
I did repaired while looking at video at your site .thanks to your team ..
Parts Used:
Water Inlet Valve - Hot
  • Sanjay from HOLTSVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
20 of 24 people found this instruction helpful.
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"Le" Fail Code on digital display ... Washer would not agitate and made an odd noise.
I first thought there was a mechanical problem but after checking everything mechanical I discounted that idea ... I researched and found out from others with a similar problem that the Le code display was probably a sensor problem ... I ordered a replacement sensor ... With the new sensor available, I removed the access panel to the back of the machine (phillips head screw driver - 4 screws) ... Remove the exposed motor half (1 bolt - 17mm scocket) ... Loosen the motor stator that has the wired coils (10mm socket - 6 bolts) ... Hold motor unit to the side without disconnecting the wiring harness ... Disconnect the sensor wire connector and remove the old sensor ... Clip the new sensor in place (same position as the old one) and re-connect ... Reverse the assembly procedures ... This fixed the problem and the washing machine works like a new one ... The wife is HAPPY!
Parts Used:
SENSOR ASSEMBLY
  • Ronny from GASTONIA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
19 of 22 people found this instruction helpful.
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Washer would not drain OE error on screen
Wife wanted to spend $800 on a new washer." You don't know what your doing" she said. Parts Select not only showed me how to take it apart, but easy instructions to put back together and a "how bout them apples" to the wife!!!
Parts Used:
Washing Machine Drain Pump
  • Karl from BERLIN, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
17 of 18 people found this instruction helpful.
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Washer was not draining
I shut the water off, unplugged the machine, and had to scoop the water out of the drum. When I opened the drain filter, about another half gallon of water came out. There are two screws that hold on each clip that secures the top. They are hard to see if you have a cramped laundry room and can't see behind the machine. The top slides back about 1-2 inches and lifts up, it can be tough to get it started. The rest of the machine came apart easily, just go slow and look for more screws if it does not come apart. I pried on the band that secures door near the spring to keep from distorting it. The website video was pretty good. The pump assembly has to come out the machine to replace it, the use a 10MM socket. Be careful not to over tighten when you reinstall. They are threading back into plastic. A long set of needle nose pliers works well for the clamps on the 3 hoses. Be sure to get all wiring back into it holders or vibration could cause grounding or shorting issues. I took some time to clear the small drain that is in the door seal. It was clogged with debris. The band was the most difficult thing to put back on. Start at the top. I used a flat screwdriver to help, but be careful not to poke a hole in the seal.
Parts Used:
Washing Machine Drain Pump
  • Bryant from USK, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
17 of 20 people found this instruction helpful.
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All Instructions for the WM2301HR
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