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I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.
used a screw driver, removed 2 screws, removed broken piece, screwed in new part ....all done :) took less than 15 minutes to do*
i just wanted to let everyone know..I ordered the part on a monday and received it on wednesday I was amazed...the part fit perfectly ...and was very easy to install myself....ty so much ...
It was very simple, the repair took less than 5 minutes start to finish. I removed the top dish rack, took out two screws and the broken part slipped right off the water feed tube. I slipped the new upper wash assembly on the end of the tube and replaced one screw. My dishwasher is an older model and the new part only has a hole for one screw but I cannot tell any difference in stability or performance. I put the top rack back on and the dishwasher is as good as before.
I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.
The washarm bearing ring was completely worn thin and the lower washarm had a greater than usual wobbling
First I removed the nut holding down the lower washarm in place. I then lifted up the lower washarm where it's held in place by the nut. I replaced the two new parts: The lower sprayarm seal that seats underneath the lower washarm and the washarm bearing ring that seats on the top of the lower washarm just underneath the nut. A schematic parts list diagram can be downloaded on the KitchenAid website. The wobbling motion of the lower washarm still seems to have the same amount of play as it had before I replaced the two parts. The lower washarm itself is in fine shape including the nut. I even attempted several other different ways to install the seal and bearing ring, yet the washarm still wobbles when I manually spin it. I called KitchenAid to find out if wobbling of the lower washarm was normal. Unfortunately, the person I spoke to didn't seem to me to knowledgable enough in this area.
I entered the make and model of the dishwasher into the parts store. The part was located and ordered. Received the part a few days later. Fast, efficient way to go!
Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!
Did not use the new parts. After removing the spray arm, found a screw out of place. Put the seal ring back in place and the screw back in the hole. Machine works like new.
