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TFT20JABEWW General Electric Refrigerator - Instructions

All Instructions for the TFT20JABEWW
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Door Hinge Broken!
After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?

Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.

PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
Parts Used:
Bottom Hinge Assembly
  • Clay from Columbus, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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door would not close by itself - broke cam riser
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
Parts Used:
Bottom Hinge Assembly
  • Mike from Alpharetta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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Freezer was frozen at the back panel and refrigerator didn't get cold anymore
Considering that I am a woman who knows nothing about repairing or let alone anything about refridgerator parts etc.... It was very easy.

First I went on line to see if I could even figure out what may be the problem with my refridgerator. After hearing similar stories on this site I thought I would try to order a new heating element since it wasn't that expensive and hopefully save me lots in $$$ have a repair man come out.
I removed the shelves in the freezer portion and then removed the back panel. I had to wait for the freezer to defrost, then I removed the burned out heating element which is about 10 inches long and replaced it with a new one.
It was so simple and probably would have taken less time if I had the freezer already defrosted.
Now the refrigerator is working like new and I fixed it all by myself without the help of my husband!!!!
Parts Used:
Defrost Heater Harness Kit
  • monique from HUNTINGTON BEACH, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
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Refrigerator not cooling // freezer running non-stop
Fortunately while my refirgerator was still under warrant I had this same problem and watched the repairman fix it. To confrm my suspicions I cleaned out the freezer compartment, removed the back panel (2 screws), and used a hair dryer to defrost it. I suggest plugging the drain hole or laying a towel in the bottom of the compartment to catch the run off or your drain pan could over low. Once defrosted I was able to verify that the element on the defrost heater was burnt. Since it was Sunday I re-assembled and cranked it back up until I could get the part. I did a goggle search on Monday, found the part instantly using only the model number from the refrigerator at PartsSelect.com. The part arrived Wednesday as promised, I repeated the process from Sunday, removed the defective part (2 screws & 2 plug in type wire connections) and she works like a charm now. I do think the manufacture of the part should consider a new design since this is the second one my unit has needed in less than 5 years. At only $27.50 ea. I should have purchased a spare to have for the next time!
Parts Used:
Defrost Heater Harness Kit
  • Daylyn from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door wouldn't shut and 1 broken drawer slide
I removed the drawer and glass shelf, removed 2 screws and replaced with new drawer slide in reverse order. I removed the contents of the door, the top hinge, and then laid the door down. On the bottom of the door, I replaced the pivot piece (provided) and then I replaced the hinge on the lower right side of the refrigerator box (2 screws with a nut driver bit). I now reversed the order to re-assemble the door and finally re-aligned the top hinge to adjust the door fit. Less than 30 minutes total. EASY!
Parts Used:
Drawer Slide Rail - Left Side Bottom Hinge Assembly
  • Matthew from Brighton, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Door wouldn't close
It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.
Parts Used:
Bottom Hinge Assembly
  • James from Dayton, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Broken Drawer Slide
Removed 2 screws replaced new part very easy
Parts Used:
Drawer Slide Rail - Left Side
  • DEVON from NAPLES, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refridgerator getting warmer not cycling, frost building inside freezer.
Had some knowledge of freezers and located Parts Select Web Site. Excellent advice and illustrations. Took four days to determine fault, locate part, order, receive and repair. Price was very reasonable and response was more than acceptable.

Good Job Parts Select.

1. Found Compressor and coils obstructed by
heavy dust: Cleaned
Re: No change

2. Check defrost timer for recycle. Good

3. Defrost freezer and initialize
Re:No Change

4. Check heater by setting timer for defrost:
Re: Not heating. Disassembled assembly and
found heater burned with open coil.

Located parts on web site exactly as depicted, Ordered part and Parts select did all the rest very responsively. Recieved the part in just over two business days. Fridge has been operating fine since.

Better than any service man.
Parts Used:
Defrost Heater Harness Kit
  • Kim from Penfield, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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the top of freezer was warm and also refrigerator
I removed food, then removed shelves.
The light bulb and shade had to be taken out.
removed two screws from interior back panel.
defrosted cooling coils
removed two screws from defrost heater
took off two wires ...done
reversed procedure to finish installation
Parts Used:
Defrost Heater Harness Kit
  • charles from leicester, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The food compartment door would not close completely.The botom door cams were worn.
I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.
Parts Used:
Bottom Hinge Assembly
  • Joseph from Pittsburgh, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Freezer coils were covered in ice and fridge was warm
First I removed the freezer compartment backplate by unscrewing three screws. Then I unscrewed the 2 screws holding the heater element in place. While holding it in one hand I pulled the wires off, one on each end of the element. Then replaced it with new part and put it all back together. Piece of cake.
Parts Used:
Defrost Heater Harness Kit
  • Chris from Rainier, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Heater went out and back of freezer froze up.
Very easy. Just removed the two screws holding heater element in place. I disconected the wires on both ends then re-attached the two wires to the replacement heater and put both screws back on and WHALA! Done!
Parts Used:
Defrost Heater Harness Kit
  • DAVID from LAREDO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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family member melted fan with hair dryer
Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.
Parts Used:
Evaporator Fan Blade Kit
  • Lauraine from Rocky Hill, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Freezer and Fridge would stop cooling to a point of defrosting food
So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.

a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!

Thanks to PartSelect for saving me a ton of money and time. Great site! and company!
Parts Used:
Defrost Heater Harness Kit
  • Wayne from Yucaipa, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Frost buildup on the inside back wall of freezer, refrigerator section not cooling
Removed shelves and storage drawer from freezer.

Removed the two screws that mount the rear panel cover at the back of the freezer
compartment. Disconnected the grounding clip on the cover exposing the evaporator coils and the defrosting heater at the bottom.

Removed the remaining ice chunks on the coils.

Removed the two screws mounting the single element defroster. Disconnected the wires on each end of the defroster.

The replacement defroster was a two element heater and the instructions clearly showed how to re-route the single wire from the left side to the right side. The harness kit included a short piece of wire and a crimp connector to ensure the length would be sufficient to connect the new heater.

The only item missing in the kit was the RTV required to water proof the wire connection. A quick run to the hardware store took care of that.

Reassembled in reverse order, plugged the refrigerator back in and by the next day temperatures were normal in both the freezer and refrigerator compartment.

A service repairman had quoted $60.00 for the defrost heater plus $250.00 for installation. Using parts from PartSelect the total cost was $44.00 including shipping and about 30 minutes of my time. I'll take the savings anyday.

Thanks for the easy to read instructions and multiple status email notes of the order.
Parts Used:
Defrost Heater Harness Kit
  • Jose from Castaic, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the TFT20JABEWW
121 - 135 of 510