TFJ20JABGAA General Electric Refrigerator - Instructions

I called the repair tech who obviously did not want to come out, thank god. He told me to remove the back panel of the freezer and also check fan on back side. Told him there was alot of ice on freezer condenser and he advised that defrost heater was probably shot, and referred me to partselect.com. I unplugged the frig/freezerer, and removed the heater and saw it was blackened and cooked. I used a hairdryer to thaw the condenser, and the new part arrived the next day. I reattached the 2 plugs, 2 screws, and put the back panel of the freezer back on. I plugged the appliance back in, checked it 6 hours later and the frig is cold again. It was a VERY easy repair and took less than 30 minutes from start to finish. I was quoted between $40-$78 for the part at 3 different places in the phone book, which would have also required a 45 minute drive. I got it here for $38 including shipping and it arrived in 24 hours !
With the "blow-up view" appliance feature on this web-site, and simply being guided to the correct part by entering the model number, it was a very easy ordering process and repair.

By the time this failure (failed defroster heating element) is evident (top of freezer starts thawing), the entire freezer coil is encased in a block of ice & frost is visble on the back freezer panel.
Empty the freezer & unplug (or turn circuit breaker off) then remove all racks and the light bulb then remove the two lower drawer guides using a phillips srewdriver (2 scrwes each). Use a 1/4" nutdriver to remove the two panel screws on either side of the light bulb socket and pull the panel out, unclip the green grounging wire and set panel aside. this exposes the freezer evaporator coil which is probably encased in ice. If so, use a heat gun or hair dryer to melt the ice away. This takes a half hour of heat application and a bowl or other catchpan should be placed under the coil to remove some of the resulting melting runoff so the evap. pan under the fridg/freezer unit won't be overwhelmed with the excess water.
Replacing the defrost heater & bracket assembly itself is just a matter of removing two phillips screws on either side of the bracket assembly, pulling the bracket free and then uncliping the two electrical terminals. Clip in the new unit to the eletrical terminals & replace the screws, reinstall the rear panel (don't forget to reconnect the ground wire), install the drawer backets, light bulb, shelves and drawer & reapply power. Replacing the bracket itself w/o the defrost proceedure takes about 15 minutes.

Note: If this symptom occurs and is diagnosed (the heater tube will be black and electrically read as "open" using an ohmmeter) and you cannot get the heater assembly & bracket assembly immediately, you can use the heat gun (hairdryer) manual defrost proceedure noted above to get the the unit running while you await the parts arrival. I used the manual defrost procedure and there was just some moderate frost on the coils after five days when I was able to install the replacement part.

i unplugged the fridge, first i removed the racks, then unhooked the grounding clip. the i tool off two 1/4 nut screws holding the backplate. then i used my wifes hair dryer to thaw out the ice. after it thawed out i unscrewed the element bracket which is secured by two philips screw. after taking the screws off, its just unplug one end at a time and plug it to the new one to avoid confusion. then reverse install to put back together.

Removed cover in freezer over evaporator,unbolted element ,plugged ,and replaced, very simple. Should be first thing checked when theres a problem.

The most difficult part of the repair was the melting of the ice and preparation. I did change a single element heater for a dual element heater, which required a little manual flexing of the sub-frame, but it assembled with little issue. I was lucky, I did not have to splice the extended harness connection. Rerouting my existing gave sufficent length.
Not sure if the single elements were changed for dual, but it did have the same PN as the unit I replaced.

This is a repair INSIDE the freezer. Turned off unit.. Unplugged. Removed shelving on freezer side. Removed freezer draw rails (4 screws total.) Removed 2 screws that hold rear panel in place at rear of freezer side (this is inside the freezer). Carefully removed metal panel by pulling from the left (side that does not have shelving clips. As noted on this website and other users, the freezer coils were incased in ice. Thawed with a hair dryer (put towels in bottom of freezer-ice was pretty heavy in mine). When thawed, remove heater element by removing 2 screws that hold it to the aluminum bracket. Then remove wires on each end. Simply install the new emelment by attaching wires back on heater and screw new unit in place. (My original heating element was a single element-you could very easily see where the heating coil inside the glass tube had shorted out. My replacement heater was a 2 element unit. This did not pose any problem at all-installs in the same manner-good directions are provided.). Replace all parts in reverse order. It's that simple. Saved probably $150. This site is wonderful! Fast shipping and the users install tips/notes are fantastic!! Will shop here again if I have to (have a Maytag washer that isn't draining and going into spin-bet the fix is on here somewhere!

First I removed glass shelf on top of rail. I then removed the two screws holding rail to refrigerator side. Next I installed new rail using same two screws. Finally I replaced glass shelf on top of rail.

I had this problem before and I knew it was related to the heater located in the freezer section. With the help of the drawings in the parts selct webpage I was able to identify the part I needed within 5 minutes. I ordered the part abd in 3 days I had it delivered.
I followed the instructions that came with the part step by step and I got my refrigerator up mand running in about 45 minutes.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires..

The repair itself is super easy. The heater harness comes with instructions that is easy to follow. The only issue I encountered is that my refrigerator had 1 heating element and you will get one with 2 heating elements. Because of this, the new connectors are on 1 side. Since my old heater had 1 connector on each end, 1 wire is too short if you route both wires the same way as before. The kit comes with an extra wire and directs you to splice the short wire and attach the extra wire with the included connector. I figured a refrigerator with a spliced wire is not a good combination so I rerouted the short wire to the other side along with the other wire. This allowed me to connect both wires without using the extra wire.

Removed shelves and light bulb cover. Then removed the two screws that hold the back wall of freezer compartment in place and removed cover. Thawed ice jam with hair dryer. Removed the two screws holding heating element in place and pulled element out far enough to disconnect the two wires. Reconnected wires to new element and put everything back together.
Installation instructions which came with new part were accurate and very easy to understand.
It took about 30 minutes total.

I had done this repair almost exactly 2 years ago. I also read in this forum about a guy who said he had to do it every 2 years... bad part design.

However, GE has replaced the original single element with a dual element, and that is what PartSelect sent me. I had to splice one wire, but the instructions were clear and it went like a breeze. Oh, and the part arrived less than 3 days after I ordered it with standard shipping. Way to go, guys! Thanks!

took 2 philips screws out,took off rail,and then nreverse.these steps,

Really simple, I used a can of soup and a small piece of wood set under the door, and tapped it tight with the hammer to hold it in place while I removed the hinge. Two bolts at the bottom and two under the door itself. Installed the new hinge set, bolted tight and removed the shim.
The whole thing took less than 5 minutes

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires.Threw away the old defroster. Put the new one in. I had to reroute the blue wire over to the right hand side and plugged it in.Put the back on. put the shelves in and I was done! We had this done just about 3 years ago and it cost us about $175. The cost of this repair was only $38.05 with shipping and all! What a great deal! Thanks so much PartSelect!