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Refrigerator Door Would Not Close
Kenmore 24 cu.ft. Side by Side Refrigerator. The bottom cam on the fresh food side of our refrigerator broke causing the door to stay open about 4 inches. We had to lift the door up about an inch to close it. We removed the top bracket cover by removing one screw with a screwdriver. We then removed two screws with a ratchet and socket, to remove the top bracket, which allowed us to lift the door up and off of the refrigerator. We removed two screws with a socket to remove the Door Cam and Shim. We replace the Shim, and Door Cam with the two screws. Make sure you line the Cam up with the hole it goes over, and tighten it up. Place the door over the bottom bracket, and replace and adjust the top bracket and cover.
The internal water line was leaking. I could not find any repair parts for my refrigerator but the GE 5/16 water line was the same size. I purchased 6' of tubing and two unions. Make sure the clean and square. If possible, make the cuts in a spot where you can use the pliers and wrench to tighten the union. I cut approximately 2' out of the existing line and replaced it with the same length of new line using the 2 unions, one on each end. Took about 5 minutes.
frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story. This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
the whole process was without a doubt the easiest transaction I have ever experienced----the customer service rep was awesome.....very, very quick shipping---the package arrived in 2 days....the part snapped in place in less than a minute---- couldnt have been more pleased--
I had to order bucket as well. Then I removed 3 screws from bottom of bucket and removed auger parts as a unit put new drive cup in new bucket and re attached auger parts as assyembly and reinstalled in freezer.
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set? Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Remove glass shelf, then remove drawer. Remove 2 screws holding old broken rail in place and replace using the same screws. Replace the drawer and glass shelf.
I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select I now know where to buy my parts if needed again.
