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wrong part
my original part arrived and it did not fit. When I called to explain the problem I was told it was the wrong part. The big problem is... Frigidaire calls the receptacle a terminal block kit as well as a terminal block kit which is a totally different part. I tried to explain that to several different folks I spoke to at your company as well as Frigidaire but I'm not sure if I got that point across. Take a look at part # 530 393 5058 and part # 530 440 9888 and you will see that they both mention terminal block kit. Hopefully the part I am getting from Frigidaire is an OEM part and will fit.
panel behind the handle of the oven door was cracked
Once I recieved the new part it was easy to determine what two screws to remove to remove both the panel and the handle. I removed the two screws, slid the panel up and removed it. The new panel locked into place when slid down over the door and I replaced the sctews.
It was simple.............the range-top tilts up so I proped it with a stick of wood, pulled out the old burner and plugged in the new one (when I saw how inexpensive the new element was I orderd two to replace the other 8" because it didn't look long for this world either). The whole operation took less than 10 min. no tools or batteries required!!!!!!!!!.........no-mus-no -fus.
Your prices were the lowest I found on-line, keep up the great work!!!!!!!!!
I removed the oven door using a phillips screwdriver. It was very easy because I didn't have to worry about the door hinges springing the door back. I'm not really handy and it went very easy.
I had to replace the switch on one of the large elements. It could and should have been a quicker repair if there would have been some installation/wiring instructions included with the part. Other than that the repair went well.
in order to install the new burner pans, my husband used a screwdriver to push back on the metal clasp. this allows the notch on the drippan to go into the groove on the stove.
Your website is great...easy and it literally took me no mote than 5 minutes to find what I needed and order...and received it VERY quickly. Must say I was dreading going to some parts house that we have in our town in bad area, and searching on dusty shelves for what I needed...am so glad I found you!!
First, I read about the experiences of others who did this repair.
Then I removed the oven door by removing the single screw at each hinge - visible when the door is open - using a #2 Phillips screwdriver (the only tool needed for this repair). I placed the door on the kitchen table and removed the two screws at the inside top of the door - they also hold the handle onto the door.
I placed the four screws removed from the inside corners of the door -- into one corner of a tray I used to hold the parts in order. Then I removed the eight screws from the perimeter of the door and placed them into another corner of the holding tray. Then I turned the door over and removed the outside part of the door from the inside - as in removing the cover from a box.
Then I removed four screws holding the middle and outside glass panels and placed them in another corner of the parts tray. Then I removed two screws holding the steel panel against the glass. Then I removed the broken glass from the bottom of the tray. That's when I discovered I had ordered the wrong glass panel.
I called the PartSelect number to return the glass, and while discussing how to return the part, I asked if I had to call another number to get the correct part. The lady assured me she could process my order for the correct part. She was very knowledgable about the system and quickly found the correct part from the schematic. I received the replacement part 24 hours later and installed it within 20 minutes.
Overall a success story. Excellent service and easy work.
first I emptied the contents of the drawer,then pulled drawer open to it's fullest, then lifted drawer so as to tilt slightly, then removed drawer by continuing to pull straight out. then I removed the glide from its protective packaging and inserted it in the same spot as the broken glide was at one time