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PDW9700N20II General Electric Dishwasher - Instructions

All Instructions for the PDW9700N20II
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ball bearings falling out of the upper dish rack
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
Parts Used:
Cage Roller Bearing Assembly Upper Rack End Cap
  • George from Cincinnati, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 13 people found this instruction helpful.
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Wire basket rusting.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
Parts Used:
Upper Dishrack Kit Complete Lower Service Rack Assembly
  • Scott from pleasanton, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
4 of 7 people found this instruction helpful.
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plugged Detergenent Pump & noisy Blower
Access to the parts was easy. Simply remove the outer door cover.

The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
Parts Used:
Dishwasher Detergent Dispenser Pump Blower Motor
  • Dale from Victor, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
8 of 19 people found this instruction helpful.
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Dispenser Cap Missing
Ordered new cap and put it on when it arrived.
Simple
Parts Used:
Rinse Aid Cap
  • Larry from Denvr, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Original wheels kept falling off, rack would go off track and it drove me crazy
Simple, took five minutes, no tools, problem solved.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Chris from Medina, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Leak under the appliance
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
Parts Used:
Adaptor Pump Assembly
  • paul from arlington, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
3 of 5 people found this instruction helpful.
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missing cap
I placed the missing cap into the dispenser.
Parts Used:
Rinse Aid Cap
  • Jean from White Plains, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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The soap dispenser would not close.
This was simple. I took the door apart with a portable screw driver. Then I detached the wires and unscrewed the old module and replaced it. I then put the door back together, loaded the dishwasher and it cleaned my dishes. Even for this `old dog' it was easy.
Parts Used:
Detergent Dispenser with Rinse Cap
  • tim from prior lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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The plastic wheels kept falling off the bottom rack of the dishwasher
The old wheels and attachment brackets were easily removed since they were always falling off. I ordered all new brackets and wheels, but it turns out I didn't need new wheels. If your original wheels are in good condition, they are the same size as the new ones and fit the new brackets. The new attachment brackets are built differently than the ones that came with the dishwasher, but (a good thing considering the originals only lasted 1 1/2 years). The new brackets and wheels snapped together and snapped into place on the dishwasher in minutes--no tools were needed. It took longer to cut the parts out of the packaging than to install them. The bottom rack now rolls out like it did when it was brand new. Definitely worth the few dollars in parts.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Michelle from Spokane Valley, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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emit holes partially plugged and metal of lower arm separated
lower arm lifts off and new sets right on. The upper arm needed a "holding" screw removed (from under the shelf) and replaced with the new arm.
Parts Used:
Lower Spray Arm - Gray Middle Spray Arm
  • Mary from LARAMIE, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Rack was rusted and broken.
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
Parts Used:
Complete Lower Service Rack Assembly
  • Amelia from PEORIA, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Older wheels had broken clips.
Simply remove broken wheels and clip on replacements. No tools are necessary for this fix and the replacement was inexpensive and easy to install. The kit worked beautifully.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Wayne from SEASIDE, OR
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Dishes were not drying inside the dishwasher after the dishwasher cycle completed
The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it.
The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.
Parts Used:
Heating Element
  • Christopher from GLEN ALLEN, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Broken spring on door.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
Parts Used:
Hinge Arm Link
  • Ron from SOUTHPORT, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Blocked inlet valve
Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.
Parts Used:
Water Inlet Valve
  • Timothy from DURHAM, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
2 of 2 people found this instruction helpful.
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All Instructions for the PDW9700N20II
76 - 90 of 372