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MSX20ELC General Electric Refrigerator - Instructions

All Instructions for the MSX20ELC
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Rails broked, lower veggie basket sitting on bottom
Remove broken rail by unscrewing two phillips screws
Discard broken rail
Hold replacement rail in place with left hand, tighten phillips screws with standard phillips screwdriver.
Wash scratch marks off bottom of fridge caused by drawer sliding on bottom of appliance
Slide veggie drawer into place, smile at wife, receive praise.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • richard from covington, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door closer cam riser
I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio
Parts Used:
Door Closing Cam
  • C. Robert from Sandusky, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
Parts Used:
Door Closing Cam
  • John from Salinas, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Door would not shut
Really simple, I used a can of soup and a small piece of wood set under the door, and tapped it tight with the hammer to hold it in place while I removed the hinge. Two bolts at the bottom and two under the door itself. Installed the new hinge set, bolted tight and removed the shim.
The whole thing took less than 5 minutes
Parts Used:
Bottom Hinge Assembly
  • Gregory from Glen Rock, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
Parts Used:
Door Closing Cam
  • Jennifer from Holt, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Door wouldn't close with out help.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
Parts Used:
Door Closing Cam
  • Rodger from Brunswick, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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door didn't close on its own..
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks
Parts Used:
Door Closing Cam
  • George from Hawthorne, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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door didn't close by itselt
Placed blocks under the refrigerator door to take weight off the lower hinge pin. Removed the hinge by removing two screws into the refrigerator and two screws into the bottom of the door itself. This allows the hinge to be removed so the old nylon "closer" pieces can be removed (the one attached to the refrigerator has a rivet holding it in place so that has to be drilled out and replaced with a 3/16 inch bolt and nut). After re-attaching the nylon "closer" to the refrigerator side of the hinge and placing all the shims back in place, I re-attached the hinge to the door first, then the half hinge to the refrigerator. Had to line up the holes, tighten the screws and presto, the door closes like it was new again.

The freezer door side is more difficult as there are wires and a water line to work around.
Parts Used:
Door Closing Cam
  • Louis from Anchorage, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Door Hinge Broken!
After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?

Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.

PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
Parts Used:
Bottom Hinge Assembly
  • Clay from Columbus, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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door would not close by itself - broke cam riser
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
Parts Used:
Bottom Hinge Assembly
  • Mike from Alpharetta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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Our Cats tail got stuck in the door and caused the door hinge to move enough to crack the nylon cam and we were wondering why the cat sat next to the refrigerator all after noon one day and let my 4 year old pet him (maul) when that never happens
Removed cats tail and proceeded to look for parts on line. received parts. stacked a set of books under raised door after unloading items from door to reduce wieght unbolted both sides of hinge. Reassembled both hinges. pulled books out and done in 15 minutes. Works better than new!! The cat no longer goes near the open doors. Fixed 2 problems!!
Parts Used:
Drawer Slide Rail - Left Side Bottom Hinge Assembly
  • Stephen from Sterling Heights, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Parts Used:
Door Closing Cam
  • Dale from Hot Springs, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
Parts Used:
Light Switch
  • James from Glendale Heights, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Door wouldn't close tight automatically.
1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!
Parts Used:
Door Closing Cam
  • Les from San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
Parts Used:
Door Closing Cam
  • Kenneth from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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All Instructions for the MSX20ELC
121 - 135 of 364