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Produce side of the refridgerator was warm, freezer side cold.
removed the back of the freezer unit and replaced the defrost heater and thermastat. took the controls out of the produce side and replaced the defrost timer.
coils frozen freezer 18 degrees refrigerator at 68 degrees
Checked continuity of defrost timer and marked to make sure was cycling. When checked continuity of top defrost tube-it was fine but, soon as looked at bottom tube could see problem. Tube was black, no continuity, and left side of tube was separated from the rubber connector, thought obviously water entered tube during defrost and shorted unit and since wired in series with bottom unit not working would not allow power to reach top unit. New replacement kit simple to install-4 phillips screws hold the 2 units in place- thermostat clips to top coil and wiring runs along the coils to top with thermostat- connect 3 prong plug to existing hook up and put on cover plate with 2 cap screws and 2 phillips the job was completed, IMMEDIATE RESULTS. Suggestion- even though tubes are available separately the time to rewire into the existing harness to save couple $$ is not worth it- the other unit will have lost some continuity in comparison to new install so will have tendency to go bad quickly-spring for the difference and have piece of mind for many years to come for replacement of this part. 2 day standard shipping by ground right to door and the little woman thought I was superman of repairs. Since this model was built by GE for Sears- check on Sears was double and inquire in tech repair was double again-Part Select is quality,speed in processing and makes tight budget go the distance.
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
There was a warm spot at the front edge of dividing wall. The fan motor was not working.
I followed the directions of Steve on the installation video. He makes it easy to do the repair with his step by step description of the installation. I have repaired three different aging appliances with help of Steve and PartSelect's very helpful Customer Service. I wish Steve a wonderful retirement and hope PartSelect can find someone as easy to follow for future videos. The videos are priceless for the repairs.
Fan would not turn when the refrigerator came on all the time. Would physically have to turn the fan blades.
Did not do the repair because the unit arrived damaged. The packaging was in good condition. The plastic around the plug in shattered, and some of the plastic was inside the motor. Very good, and fast on adjusting the order.
Refrig & Freezer Warmer than normal but could manually reset and defrost. Then good for several days.
Removed guard at bottomof frig. Located timer & performed tests. Manually rotated timer motor until defrost cycle start. Watched timer for several hours. Timer did not come out of defrost.. Rotated timer more until compressor started. Cooled fine several days then started to get warm again. Manually defrosted and started compressor again. Ordered part. Followed wiring diagram on timer for push on lugs. Frig now back to normal operation.
The refrigerator was no longer cooling and it was suggested by my father that it could be our defrost timer as he has owned many Hotpoint refrigerators in his lifetime and he said the defrost timer was always the problem he had with them when they were not cooling properly. I removed the cover and unplugged the defrost timer, ordered a new timer through this website and installed it by plugging it where the old timer was, replaced the cover and plugged the refrigerator back in. The refrigerator is now cooling again and just in time for Christmas.