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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Door Chute Mechanism broke / air flow into ice maker
Have not installed yet as I'm on a quick TX-FL-TX turnaround. Bought and received the part in 24 hours...great. Order contained no instructions. I could probably figure it out myself just have not attempted yet.
Ice Maker would no longer move ice through the dispenser
As cookbook authors and publishers, my husband and I depend on our appliances. When our icemaker would no longer work, it was imperative that we repair it as quickly and ecomonically as possible. We had used PartSelect.com earlier to order a part to repair our Jenn-Air stove top and had great results. So, rather than paying a repairman four times or more the cost of the part, we ordered the part and my husband installed it. It took less than 30 minutes to remove the broken auger and install the new one. THANKS PartSelect.com -- we'll use you for all appliance parts needs.
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
Water filter housing wasn't let the water go through the filter
I got model number off my unit and order the part. That was after trying a lot of different filters first. I did a rush order so I got it in 2 days. Pulled the unit out to shut the water off. Then took the back off so I could take the 2 screws that hold the water value . That way I wouldn't have to go back and forth. Now I went to the front. I already had had the vent cover at the bottom of the unit off. I had a head lap on so to make it easier to see under the unit. Then I use the nut driver or you can use 1/4 inch drive ratchet with sockets. To take the 2 screws out that hold the filter housing. Then lift the spring wire that is on the left side of the release botton. Then push the wire up out of the way. Reach back and pull the water value forward so you have slack in the water lines. Now you can pull the fliter housing out to you. Now release the 2 water lines by pushing down on the rings around the water lines and hold while you pull the water lines out. Now the old water filter housing is free you can set it to the side. I inspected the new filter housing for any deformities and cracks before I started installing. Now I hooked the water lines up by pushing them into the right size spring ring hole. Once lines was all the way in I pulled back on the water lines to make sure they were locked in place. Then I put a new water filter in and turned the water on to make sure of no leaks. Then I put everything back together in the reverse order I took it apart. Then I check the spicket to make sure everything was working right. After that I was able to push the refrigerator back in and then wipe everything up and I was done.
I ordered the 2 new drawers, the crisper pan and the meat pan with handle. I took them from the box, wiped them out and slid them right into the spots where my previous drawers were. End of story. This took less than 5 minutes to install. I used the chat feature to inquire as to what number items that I needed to order these 2 drawers, was given the numbers and order the items on line right then. Easy They arrived in record time, like maybe 2 days. They were well packed and arrived in pristine condition.
Refrig Door Cams wore out and made noises when opening and closing.
Followed Door Removal instructions by removing the Top Screws from the Cabinet. Lifted Door OFF the Metal Hinge. Unscrewed both Lower and Upper Cams from the Hinge and Door. Replaced with new after coating with Vasoline. Lifted Door back in place with help from Wife. Only problem was guiding the Door back onto the Hinge. Works fine. Two year old Frig. This is a design problem, as the cams should last longer than 22 months.
Took the broken cap off. Actually it practically fell off. Put the new cap in place, turned it to the right and Presto! it locked in and works fine. It took longer to get it out of the box than it did to install it :)
Googled with question about how to get to the repair as there were no screws on the faceplate. Found I had to lift the faceplate at the bottom and pry out. Was kind of hard to get the long spindle back through the ears of the bracket holder along with getting the spring of the door lined up for the spindle to pass through to the other side. Finally got it right and then just put it all back together. Frustrating at first but I had to get it done as my wife was tired of having to take large clumps of ice out of the ice tray..three years wait for the repair. That door being open let warm air in and let the ice melt just enough to stick together in a clump. All is well now. Longer you wait the more appreciative she is however. ha
Technician at ASK suggested replacing ice maker. Ordered new ice maker(prompt delevery)then noticed it came without wire arm and white platic "flag". Ordered arm and "flag", replaced all old with new and seems to be doing well. Perhaps all I needed was the plastic "flag" on the limit arm wire. Will never know. The new icemaker wiring had short wires and a connector. Old ice maker had no connector so the short wires were removed and the old wires plugged into the ice maker. Mirror was required in order to see the side wall mounting screws. Very narrow work area, tiny freezer side.
