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Placed end cap on one end of rack and attached to one side of the door by applying hand pressure. Inserted the other end of the rack into the end cap' and again applied hand pressure to insert into slot, Repairs completed.
Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
Missing refrigerator shelf rack from rental property refrigerator
I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.
I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.
Temperature in both freezer and fridge sections to warm!
Dear Part-select, I had a fridge that was not working food was melting in the freezer, Beer was warm. You get the picture anyway using your site I found the parts needed to to fix the issue in fact I ordered two parts one fixed the issue 50% and the other like 30% of the time! both parts with overnight shipping were cheaper than 1 part if purchased at our local appliance part outlet:) not to mention the cost of a repair person. Thanks again! . Keep up the good work
Tom Houck Spokane, WA Houck Photo 509-723-3418 tomhouck1@comcast.net
I unsnapped the old clips from the bar, installed one end cap to freezer door, clipped other end cap to bar, slid bar into end cap installed in door then snapped other end cap into place. Repeated for second shelf bar as those end caps were broken as well. No tools were needed.
They were the wrong parts. I read a question another person asked and it advised to order these parts. Didn't want to waste my time anymore and threw them away.
Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.
No freezing or cold in either freezer or refridgerator - compressor did not run.
Traced issue to defrost timer ( burned compressor & element contacts). This unit is mounted next to the temperature adjustment control in the refridgerator area - right in front. Removal of plastic cover provided easy access to the timer. Unit unscrews from the mounting then unplugs. Installation is reverse of removal.
After first ordering the wrong end part, I reordered the correct part and successfully attached the handle end and handle to the refrigerator door. The handle itself was too long, and I had to cut it down to the correct size. I am a realtor and provided the service to my buyer of the condo that was my listing. Thank goodness for your company and the ability to buy parts for an old model!
