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MET3800XW1 Maytag Washer Dryer Combo - Instructions

All Instructions for the MET3800XW1
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Dryer drum was not turning when started.
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with the wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
Parts Used:
Multi Rib Belt Idler Pulley
  • Dennis from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
15 of 16 people found this instruction helpful.
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Dryer would not turn
My dryer starter squeaking in December 09 and the repairman told me that it would cost between $200-$500. I did not let him fix it as this machine is only 3 years old. When the part finally broke in April 10, I was ready to junk this and just buy a used dryer. My husband went on line and quickly figured out the part he would need to do the repairs. It cost under $20.00. Now my dryer is fixed and running and there are no squeaks. Thank you
Parts Used:
Idler Pulley
  • Kim K from Hurst, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
15 of 18 people found this instruction helpful.
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
16 of 24 people found this instruction helpful.
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Defective Door Switch
Opened the lid and removed screws hollding switch to cabinet. Had to use magnifying glass to find locking mechanism on the electrical harness. Used small bladed screwdiver from my computer maintenaqnce kit to disengae lock. Hooked up harness. Replaced screws and shut lid. Main difficulty is my near vision. Requires use of a magnifier I am 80 years old). Your video is great. Gives step by step instructions.
Parts Used:
Dryer Door Switch
  • George from Bedford, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
12 of 13 people found this instruction helpful.
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Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Parts Used:
Clutch Assembly
  • Daniel from Temple, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
12 of 15 people found this instruction helpful.
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Dryer Would Not Start.
Partselect order confirmation email included video instructions of how to change the door switch on my model dryer. Like others I had a pause with the switch connector. I viewed the video again and the instrucions showed to use the putty knife tip to push down on the connector tabs and it came right off. Replacing the switch was easy as the video instructions. Fast shipping of the right part at a good price. The video was pricless. Thank you partselect.
Parts Used:
Dryer Door Switch
  • GALEN from NEDERLAND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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dryer would not turn off when the door is open
it took loess than 10 minutes to change the door switch after watching the repair video
Parts Used:
Dryer Door Switch
  • James from Webster, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 10 people found this instruction helpful.
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Replaced ring that broke and washer that was bent on the edge.
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).
Parts Used:
Ring, Spin Tube Support Washer, Spin Tube Thrust
  • Kim from West Liberty, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
22 of 47 people found this instruction helpful.
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would not stop when opening door during cycle
Found a U tube video to be useful. Remover 2 screws under the filter lid. Used a putty knife blabe wrapped in masking tape to unclip the lid. 2 screws to remove the switch. Biggest difficulty is seperating the electric connector. installed replacement switch and closed lid.....reality is this is a 15 minute repair. The extra time was to take the time to remove dust and lint from behind the dryer. Easy repair.
Parts Used:
Dryer Door Switch
  • PHILIP from MATTHEWS, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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Upper agitator did not rotate
Removed the rinse dispenser from Agitator. Unbolted and removed agitator from machine.
Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.
Parts Used:
Agitator Cam Kit
  • Robert from Brooksville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
11 of 14 people found this instruction helpful.
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tub oscillation
placed washer on side and installed new pads
and returned washer upright
Parts Used:
Tub Wear Pads - Package of 3
  • leonard from phil campbell, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
12 of 17 people found this instruction helpful.
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Top of washer wasn't attached to base
First, let me start off by saying - this part wouldn't normally break. Because it's a stackable, and my dryer motor went out, the repair company had to move the entire unit from the cubicle. When the repairman tried moving it by using the washer lid ... lets just say he broke the clip. And then we could never get them to come fix the part they broke!

So, I finally ordered the part myself after studying schematics online. I am not a repair person. So, if I could figure this out - anyone can.

Take the middle cover between the washer and dryer off. There are 3 screws holding that panel on. Set the panel and screws aside. There are two "S" shaped clamps at the back. Lift (hard) the front of each one. They will snap free - freeing the whole top of the washing machine. The top has the lid connected. Pull the top towards the front and then rotate it counter-clockwise. It will come right off. This will free up the area the clips go on.

Take the lid completely off to get it out of the way. The clips fit in the holes on the front left and front right. The large square side goes up, and the small side snaps into the hole on the base. Make sure the groove is facing forward for the top cover to slide into. To get the clip to snap into the hole, put the front side down, and push (really hard) on the back side - the side towards the back of the washer. It should snap into place with some pressure.

Now, just put the top cover (with the lid attached) back on, rotate it clockwise, re-clamp it down and replace the middle panel and 3 screws.

Easy, right?
Parts Used:
Lock, Top
  • Janel from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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Door switch was broken
I typed in on my brouser Repair Kitchen Aid Dryer door switch.
And on You Tube up came several videos showing me how to ewmove the switch and install the new one.

The hardest part of the job was not instaling the switch but the dryer Vent hose from the back of the dryer after I puled it away from the wall, it disconnected and the I had to Pull the Washer out which was right next to it so I could put the vent hose back to the dyer. I has to disconnect the Hot/cold water line pull the washer out connect the dyer hose reconnect the cold /hot water lines and yada yada yada
Parts Used:
Dryer Door Switch
  • Anthony from Orlando, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Tub banged against the front of case during spin
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.
Parts Used:
Tub Spring
  • Peter from Boca Raton, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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All Instructions for the MET3800XW1
61 - 75 of 941