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Thought pump was the problem making noise but the noise is still there might try changing belt and motor isolator hit ,the noise is like a growling noise before pump starts to drain
Pretty straight forward. After disconnecting the power. Remove the back panel, locate the drain pump. Disconnect the hoses [some water will still be in the hoses, have towels and dry vac ready] Remove protective plastic from the top of the pump and remove the electrical connection reassembled with new drain pump.
Washer not draining some of the time resulting in the code ND being displayed.
The replacement of the drain pump was very easy. I will not go into detail, just follow the video installation provided on this site and you will have no problem.
I decided to replace the drive belt since I was into the back of the washer. The video on this site was spot on, however I did have to apply a lot of effort putting the new one on. My old belt was stretched out considerably and at first thought I had a wrong replacement belt. Number on the belts confirmed it was correct. Just had to walk the belt on the larger pulley and it will fit.
Unplugged, turned water off, removed hoses. Removed screws, unplugged wires, disconnected interior hose and replaced old water inlet valve with new one. Reassembled. Repair was completed by my 17 yr old son in 20 minutes.
We followed the directions in other people's repair stories here. Removing the spring was a challenge, as was getting it back on! The rest of the repair was simple. Be patient with removing the soap dispenser. Ours had some plastic cords connecting it to the frame which we didn't anticipate, and we broke them because we didn't see them.
We're going to try that new Affresh product in the hopes of avoiding this repair again in the future. We never washed anything harmful in the washer. This seal becomes moldy and deteriorates with time. Using bleach to kill the mold only speeds the process.
I followed the steps on the first post which are very good. I had trouble, however, putting the seal over the drum. I finally removed the plastic rim to the drum by removing the clips. I was then able to lay the rim on the floor and put the new seal over it more easily. It is a lot like putting a bicycle tire on a rim. I had no helpers so I used a vice grip pliers on one end of the cable-spring and another pliers on the other. I was then able to pull both ends together enough to get them to hook up. I recommend removing the plastic rim as I mention above. Had I done this first, I would have done the job in less than 30 minutes.
Unscrew door hinges, front panel, soap tray, lift top to 12 oclock position,unhook strap from spring located on top of the drum,tape strap ends to drum to prevent from falling,disconnect the billows drain clamp on the bottom of the billows,remove the billows by peeling off the drum, install the new billows from the top first and tape it to the drum to prevent it from slipping off as you work your way around the drum,install the strap in its track, secure with spring(better with two people)in same location, hook up billow drain, finish doing the laundry.
Bulb worked for a couple days and has now burned out, filaments dangling
To replace the light bulb, I removed the screw and the cover, unscrewed the old bulb, replaced with the new bulb and replaced the cover, securing it with the small screw. It worked appropriately with normal use for a few days and then I noticed the light was not coming on when I opened the door.
I removed the cover and pulled out the bulb to find that the filaments inside are dangling and burned through. I need them replaced, please.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
When ordered it said instructions included which it did not.
Received 2 seals with seal kit and didn't know which seal went where and online it was stated in a video the kit included a "revised" seal but couldn't find anymore information than that. Installed what I thought was the seal to be installed on the inner seal. Did not have any information on the depth of the bearings installation on outer or inner bearing set depth. Tried to call help line but never got through. I think it is installed right? Guess I will wait and see how the drum holds up and hope the bearings and seal are installed correctly.
Hot water temperature was not heating up the water coming into the washer
Followed the online PARTS SELECT video up to the point of installing the 1/4 inch screw from the inlet valve bracket to the to the bracket housing, couldn’t get the holes to line up. I found it easier by removing the bracket from the back of the washer (2- 1/4 inch screws & holding it in my hand I was able to line up the holes & connect it. Everything went fine after that & I completed the installation. Now the hot water is heating up & working good. The online video is very helpful.
reconnecting the tension spring to the wire cable took more strength than I had
Everything went smoothly enough until I reached the tension spring issue...It is definitely a two person job (that part, al least) It may be helpful to add that to the video...otherwise, the repair went well as I followed the video completely
The motor isolators went in with no problem ,but the drive belt went on very tight , your how to video shows how. Easy the belt went on , when I called your store I was told that is the only size belt for the machine model mah5500bww, Thank you Bill
