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Ice maker bail frozen. Chose to replace the entire assembly
Examined old ice maker. It is held by some Philips screws. There are many screws you don't need to unscrew so look carefully. Then disconnected th dual in line connector. There is a little push tab to squeeze to release. Then the ground is connected with a screw. It's a little hard to see but unscrew that. My replacement came with no instructions or screws so try not to drop the screws down in the netherlands of the fridge. The hardest part was maneuvering the icemaker to reattach the power and ground. Even with that pretty straight forward replacement.
Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
the ice bin was extremely easy to set in....no explanation necessary however, The customer service left a lot to be desired!
The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!
Go to this site on You Tube to watch the "how to" replace the gasket retainer. The retainer I needed did not come with brackets or the cam you will need. You will need transfer them from the old retainer to the new one. Not hard, just be mindful of position of the items you remove to put them back in place the same way. A metal rod holds the brackets and spring in place with a screw on one end to prevent rod from sliding off retainer. The cam has a screw that holds it in place, use from old retainer. If the old cam is not broken use the one from the old retainer. It is not hard and you will save $$$ that you would pay an appliance repair company.
Remove door seal and cam shaft (one piece). Remove broken cam by removing Philips head screw. Replace broken cam with new cam and reassemble. The actual repair took about 15 minutes however the majority of time was spent figuring out that the door seal and cam shaft had to be removed, no tools required.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
The assembly sent is different than what is on the unit. The connectors do not match. We called and it seems you don’t have the correct part. The only part we have found will only connect the ice maker or the water. It will be a shame if I have to buy a new refrigerator.
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.
