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Not running
After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
Door sagging, creating a gap to let in condensation
You tube is my best friend for DIY repair. I supported the door with wood blocks, removed the bottom bracket and was able to slide the refrigerator door down and out without removing the freezer door. Replaced both hinge bearings and door stop and washer on bottom hinge and slid the door back into place. Door is very light when empty. Fast and easy, door opens and closes smoothly and no problem with condensation anymore.
Very simple. Remove the 2 top screws on the door, slide the lower part of the handel on to the lower screw on door .,swing the handle up to the top of he door and attach with the 2 original screws. DONE
Freezer compartment works but gets frost and ice buildup. Then the refrigerator compartment fails to get cold. Milk would spoil but freezer stayed frozen.
After watching numerous YouTube videos I realized that my problem was either the timer or the thermostat. I purchased both for above $70 total and decided it was worth the gamble to self- repair it instead of buying a new refrigerator for $700 plus taxes and delivery charges. The videos were right on with excellent directions for replacing these 2 products. Only has one problem… the shrink wrap that came with the thermostat is very thick and will NOT shrink with a hairdryer. I hade to run to ACE Hardware to buy a heat gun and more shrink wrap
Accidently dropped the crisper drawer and it broke on the left front corner.
We received the crisper drawer in magnificent time and unpacked it and washed it and dryed it, and just slid it into the refrigerator. Thank you for your very prompt service.!!!!!!!
Most of my time was spent removing food items from the shelf that supported the rails. Once that was done, a quick removal of the screw, replace the left support rail and re-installing the screw. Done. I wish all of my repairs were so easy!
I had to cut a little of of the ends of the shelf to make it fit. I used an angle grinder to get the job done and the shelf fits perfectly. By the way I paid for 3-5 day shipping and got it the very next day can't ask for better service than that.
The part i recieved, from parts select was a larger in circumfrence (<1/4) than the original. However i was not aware of this until after i treid to repair it.
I removed the broken fan from the condenser. This was very sipmle.
When i pluged the refridgerator back in to the outlet the fan tried to start up but soon began to make aloud noise, due to there not being enough clerance.
We, have two children and thay pulled strech, and finally broke them.
I tied in to your web site orderd the parts the part were here in a day 1/2open cartons expecting to be broke but to my suprised they were in great shape and then fit perfectly the first time love your company.
