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Spring broke on Mullion
Watched the video. Took the screws out, unplugged the connection and slid mullion off. Then plugged the new one in, slid it on and attached the two screws.
This is the second time they have mailed me the wrong spring. I talked to someone the last time and explained everything About my refrigerator. I had a Repair man come and try to put this part on my refrigerator this time and he told me that this spring is not for this side of my door. The first tim
Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.
i changed the filter and was able to get water to the white coil at the bottom of the dispenser (left door) but could never get water to the icemalker.i also replaced the pump at the bottom of the door as well as the green ebr699172 dispenser electrical board.still can not get water to the icemaker.any help will be greatly appreciated. paul
Door switch would not turn on interior refrigerator light.
I had previously watched a YouTube video (do this first!!) on a similar Kenmore model so I knew what to look out for: (1) turned off power, (2) took thin putty knife to slip under outer lip of switch (most screwdrivers are too thick), (3) wiggled switch at front end to release the tab, (4) unplugged from the socket, (5) plugged in new switch, (6) popped new switch back into door, (7) turned on power. Voila !! Super easy. I couldn't believe it.
The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.
Replace with new switch. this is the third switch i have replaced in 10 years. the only part, besides a light bulb, that has gone bad. obviously this is a problem with this model for Kenmore, or just poor switch design.
The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.
