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Removed top cover, remove snap-ring on shaft, slide top gear and worm gear off. Clean all the grease out and clean parts. Installed new worm gear and parts. Repacked with new grease, careful not to much, leaving room for expansion.
Simply placed it in the slot and pounded until firmly in with a soft mallet. Thanks to your site I was able to find the piece easily and very inexpensively. Thank you so much. I would die if I couldn't fix this machine.
The mixer sounded like the gearbox was full of gravel.
The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.
Following Replacement Part Youtube instructions, I disassembled the mixer and found what caused the sounds and prevented the mixer from operating. The worm follower gear had been ground down by the worm gear. I found that the shaft from the planetary gear had not been adequately greased and siezed preventing the worm follower gear from turning. The worm gear is obviously made of harder material and thus, was able to wear away the follower. I appreciate the your help which saved having to replace a perfectly good/expensive mixer. Thanks.
Watched the video. Ordered the parts. Watched the video again. Replaced the worm follower gear and bearings on the worm gear. Added grease. Installed new gear housing. Put it all back together and tested. Works like new. Now I get cakes and goodies again and have a happy wife who thinks I'm super handyman. Thanks
The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!