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After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher. Remove lower basket. Drain any water using a wet vac. Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver. Should be able to reach pump. Turn counter clockwise to remove. Disconnect plug wire on pump. Install new pump by turning clock wise. Reattach wire plug. Run a wash cycle with empty dishwasher and check for leaks. Replace cover plate. Done.
Plastic pieces had broken on both the top and bottom racks
The parts select site had an excellent breakdown of what I needed to replace. When I got the pieces, however, it wasn't so apparent how to do it. I actually used YouTube video to show the process.
The trickiest part was actually uninstalling the broken pieces. I had to work backwards through the YouTube video.
The other tricky bit is having a sense of how hard you can push to snap plastic pieces in and out.
Also, watch the whole video! I didn't, and I ran out for a tool (a star driver, I think that's what it's called) that was actually in the bag of screws that came with the assembly.
It seems like Kitchen Aid realizes they have a problem with plastic fatigue, because they have replaced some of the plastic parts with metal.
If you take your time and stay organized this is a very doable repair.
Wheel insert sheared off and top rack falling down on left side.
Followed the video and it went almost perfect. Had to step back at first and reposition the initial step and then it went quickly. Used a star screwdriver rather than the adapter piece sent with.
Recently bought a whirlpool dishwasher, the dishwasher was converted to a portable dishwasher and they did not use the cord application power cord so they machine was blowing our breaker, instructions were very simple and installation was easy!
The track rollers detached from the rack so it could not be used
The parts seemed more sturdy than the originals that broke, so I hope this will be a better design. The instructions were adequate for installation and the adapter for the screws was supplied with the parts. The most difficult part was removing the old broken rack adjusters since there was no instruction for that.
The repair was easy: just remove old assembly and replace with new one which was slightly different. The included directions were very poorly printed and practically useless so if you are not somewhat mechanically inclined it would be almost impossible to install just using the instructions provided
Nomenclature of parts were not named with a drawing, Photos of instructions were very dark and unable to ascertain which was which , they were worthless. It took me 20 minutes to figure out where the new parts belonged. Keep in mind the new parts were different than the old parts. A simple sketch would have helped a lot.
