Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Rollers Disintegrated
Hello -
Upper rack fell down unexpectedly one night while loading the dishwasher -- evidentally the rollers had been deterioraring for a long time.
Orderd the new ones from you folks and installed them.
The problem I had was not with the replacement parts received, but making sure they were the correct ones 'on line', ( called as well ), and then not having a thin enough wrench to hold the nylon nut while unscrewing the bushings which required a large width screwdriver.
I have already sent you an e-mail saying how happy I am with the new pieces.
Just another example of how the right tools can make everything go a lot smoother, but we everyday consumers often don't have them.....
Poor wash - insufficient water in rinse and wash cycles
Fairly simple to replace the valve. Water input side was a rubber hose that required pliers to squeeze the ring seal and slide it down the hose. Copper pipe on the output side was attached with a 3/8 compression fitting.
I did need to transfer a brass elbow from the old part to the new one.
I was about to pull out my dishwasher and then removed the bottom cover and there you could see the spring. BUT WHO KNEW THERE WERE TWO SPRINGS? Only one of mine was bad BUT I would have replaced both of them at the same time. The diagram on the website clearly only showed one spring and now to buy the second one would cost more
Bottom rack would not roll easily and often came off track
I just pulled out the rack and removed the eight existing roller wheels and roller axles. I was able to remove most of the roller axles with my fingers but needed pliers to remove a couple of them. I then snapped the new roller axles onto the rack and then the roller wheels onto the new roller axles and put the entire rack back in the dishwasher. The lower rack now rolls smoothly and consistently no matter how many dishes we have piled into it. Also, it has not come off the tracks since replacing the roller axles and roller wheels.
Snapped in new ones (8) by hand. I was amazed how fast I was able to find this part online and the ordering was easy and in a few days the parts arrived. No hassle trying to explain to anyone what part I needed. There were pictures of all parts available. Ordering online, especially if you know what you are looking for, is really the way to go.
wheels on dishwasher rack falling off and apart, so i couldn't roll the bottom rack in and out
i pulled the rack out, took off the old parts then added the new ones. it was quick and simple. i needed no tools and my package of parts arrived quicker than i thought. thanks!
I ordered 8 new axles and used old wheels. I broke off the remaining axle parts left on the wire lower basket with just my hands, and then popped on the new axles. This was done without tools; just needed significant pressure to pop the axles onto the coated wire. The wheels popped onto the axles with a little pressure. Make sure you have the right side of the wheel out. I simply looked at the remaining working wheels before install began to make sure which side goes out. Very easy install.
plastic rollers were disintegrating and top rack would fall off
We have a remote cottage in Canada with a dishwasher over 30 years old. Since you have to get there by boat we didn't want to have to get a whole new dishwasher installed. The plastic rollers from the top shelf had fallen apart and the top rack would fall off all the time. My daughter found your company online and ordered the exact parts for me! I couldn't believe it. For about $20.00 my dishwasher was fixed by my husband in less than a half hour. It was easy to order the parts from you, they were shipped immediately and worked perfectly. Thank you so much for your help with our dishwasher parts. I was laughed out of Lowe's, Home Depot, Sears and H.H. Gregg when I took my old parts there looking for help with replacement parts. I would recommend your company to everyone.
water delivery tube was rotted and no longer delivered water to the top arm, so top shelf of dishwasher no longer worked
we used hot water to soften the ends of the tube and then slid it onto the two ends of the parts in the dishwasher. It did take a little bit of "push" to get it on one end, but nothing we could not handle. I would say anyone with common sense and willingness to fix something them selves would have no problem. I would like to say the part I ordered was of good quality and saved me a lot of money.