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Broken glass shelf
While cleaning the refrigerator I had taken the bottom glass shelf out to clean it in my sink and unfortunately it broke into thousands of little pieces. After clean up the mess and my cut thumb, I went online to see about replacing it. First went to Whirlpool site, they had the broken shelf but for considerably more than I found on your site. Your website was easy to use and the part and the shipping was much more reasonable. I ordered on a Sat afternoon and the shelf, which was exactly the same as the one that had broken, was on my front porch by Tues @ 9:00 am. You never know when you make a purchase online with a company you are not familiar with, but I can say this was a great experience.
The fan wouldn't run as needed. The top of the refrigerator was really hot.
My husband took the old motor out by taking the screws out. Then, he unplugged the fan. We searched your site for the part. With the pictures on the site, we were able to match the motor exactly. The delivery was really fast. When we received the part, he installed the fan and plugged in the power connector. We have replaced refrigerator fans before but anyone can do this with no experience. Just follow the instructions and you're all set.
My refrigerator ran constantly and never got cold!
On a whim I looked into what it would take to fix my garage older 2nd fridge. I was thinking I needed a new seal, but when I checked the website there was a great troubleshooter. I would have never guessed that the defrost timer was what would cause it not to ever get cold. After a fairly simple repair the freezer is colder than ever and I actually had to turn it down. The only complication was the fridge was stuck in a defrost cycle so I had to reset the timer to get the refrigerator running. Thanks so much for a super helpful site for a do-it-yourselfer like me.
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one. But Parts Select is a great place to order from. Thank you.
The item is listed as R, meaning right hand side. If you need it for the left hand side, simple turn it over. It is designed to work on both sides of the door.
The after market 4 yr old motor was making a wierd noise.
Removed back panel and removed the motor put new quick disconnect on and tapped the mounting holes. Removed and cleaned fan blade from old motor and put on the new motor. Mounted motor plugged it in and replaced panel.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Removed the back panel on the refrigerator--unplugged the condenser fan motor--removed the motor--placed a small fan to cool the condenser--called parts select--ordered the motor--the motor arrived less than 24 hours after I ordered it--replaced the motor and rear panel on the refrigerator--probably saved more than $200. 00--Very happy with parts select service--plus I had a misunderstanding with my credit card and john at parts select was very helpful --not their fault--excellent company
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Ice buildup on the bottom of the freezer, water dripping into the refrigerator
After unplugging the refrigerator, I used a hairdryer to melt the ice sufficiently to be able to remove the freezer rear panel with a nutdriver. I also removed the ice-maker for easier access to the components behind the panel, using a nutdriver. Once the panel was removed I melted more ice at the bottom of the evaporator housing. After partially melting the ice in the drain tube, I poured hot water down the drain tube until it cleared, signaled by the sound of the water dripping into the drain pan. I next removed the clip-on Bimetal thermostat from the copper line going into the evaporator and snipped the two wires to remove it. I installed the replacement thermostat with crimp-style connectors and pull-tested them. I also replaced the timer board that is located below the freezer, below the top shelf, using a nutdriver. I replaced the circuit board as a precaution that the thermostat may not have caused the problem. I didn't change the heater inside the freezer as it checked out to have the same resistance as a new one. I tested the removed thermostat using a glass of ice water but it remained in the open condition, using an ohmmeter. (I later checked that thermostat after the freezer was running and it did close, and returned it to the open position by heating it under the hot water faucet. I suspect that it didn't work properly, or the timer control board was faulty). After re-installing the back panel and ice-maker and plugging the refrigerator into the power receptacle, it worked very well, and has done so since the repair.
Just installed them with my hands - very easy. I also found the website easy to navigate and find the parts I needed. Delivery was great also - good job!
All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.
