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KSSC42QMS02 KitchenAid Refrigerator - Instructions

All Instructions for the KSSC42QMS02
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replacing thermostat did not help
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed
Parts Used:
Cycling thermostat
  • John from Rocky River, OH
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
10 of 15 people found this instruction helpful.
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Ice dispenser auger would not rotate and drop ice
First, I replaced the auger motor at a cost of $87.00. That job took about 15 minutes and was very easy, but it still didn't work. So, I took off the front panel that covered the ice/water dispenser controls and some white plastic parts rained down out of it. I then discovered the problem was the mounting points that held the ice dispenser switch in place. The $13.00 white control bracket fixed the problem. Should have checked this first, as I later learned that the motors rarely go bad.
Parts Used:
Control Bracket
  • jay from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 10 people found this instruction helpful.
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broke tab on cover bracket
removed old bracket and replaced with new one - two screws and it was done - simple
Parts Used:
Ice Maker Cover Bracket
  • brian from fresno, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
8 of 10 people found this instruction helpful.
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Ice maker gear broke into pieces
It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.

J. Keith Miller
Parts Used:
Ice Bin Coupling
  • Joseph Keith from High Point, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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Ice Maker not making ice
Being too lazy to pull out the refrigerator out and unplug it, I turned it off at the fuse box. Opened the freezer door and unscrewed the three screws holding the sensor. Pulled the sensor out and unscrewed the board then unpluged it and removed it. Plugged in new board, screwed it in then replaced the three screws. Repeat on the other side. The most difficult part was getting to one of three screws on each side; it almost required a third hand to hold the flap door between the ice maker and the bin, while removing said screw. I must at say that this product is definitely over engineered.
Parts Used:
CNTRL-ELEC
  • Alyson from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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Mold Ice Heating Element Broken
Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.
Parts Used:
Ice Mold
  • timothy from indio, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
7 of 7 people found this instruction helpful.
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Ice maker leaked into ice reservoir
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
Parts Used:
Ice Mold
  • joe from hilliard, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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Ice crusher not dispensing crushing ice or dispensing ice cubes
1. Remove the ice box
2. Unscrew the two Phillips screws on the base of the ice box compartment
3. Lift up the coupling and shaft (be careful because there is a spring between shaft and coupling and washer)
4. Remove old coupling
5. Replace with new coupling and remember to put back the spring
6. Insert back shaft with coupling and washer
7. Screw back on the Phillips screws
8. Replace back the icebox
Parts Used:
Coupling
  • Robert from WESTFORD, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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light not working in fridge
It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!
Parts Used:
Refrigerator Door Switch
  • Michael from East Meadow, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Broken Piece
Had to disassemble ice maker to install part. . .
Parts Used:
Water Fill Cup and Bearing
  • anthony from georgetown, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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defrost pan overflowing
I removed screws to rear cardboard cover. I then removed the condensor fan by unscrewing the nut off the shaft. I then removed 4 screws holding the fan motor. I then replaced the motor and reversed the process.
Parts Used:
Condenser Motor Kit
  • Rudolf from Lovington, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 32 people found this instruction helpful.
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ice chute broke
Just like they told me to do.Insert bottom then sides.
Parts Used:
Ice Guide
  • Cathy from North Liberty, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Door Chute Mechanism broke / air flow into ice maker
Have not installed yet as I'm on a quick TX-FL-TX turnaround. Bought and received the part in 24 hours...great. Order contained no instructions. I could probably figure it out myself just have not attempted yet.
Parts Used:
Ice Door Kit
  • Thomas from Clearwater, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 24 people found this instruction helpful.
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Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
Parts Used:
Ice Mold
  • Anthony from Billings, MT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Ice Guide broke during cleaning
Part would not fit straight in. Used universal joint on end of extension to reach screw rather that disassemble front. Managed to slip the paddel just far enough to one side and angled to snap ice guid on and then slipped paddel back into place. Used a dab of candle stickum on the screw head to heep it in the socket and then inserted in door. $7 part, 15min and saved $$$$$$ over a service call;)
Parts Used:
Ice Guide
  • John from Albuquerque, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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All Instructions for the KSSC42QMS02
106 - 120 of 944