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The mixer started making a loud knocking noise
Unscrew the top and remove it , 4 more screws to remove the top of gear box , wipe out the old grease , lift the gears , but to remove the center gear you need a special narrow tip plier to remove the snap ring . Changed the center gear , apply new food grade grease and with reverse order putting back all remaining parts . Worked fine .
Speed control would go from a "mix" setting 1 to a whip setting "10" by itself.
When I ordered a replacement assembly, I was sent a "new" replacement. As I had read up on your site to number the 5 wires BEFORE I removed them, this was a great idea. The new assembly was wired differently than the original board. Although no install instructions came with the new part, it was just a matter of connecting the NUMBERED wires to the new configuration. The first time I fired it up after plugging everything in, nothing happened! I removed all the plug-in wires and reinstalled to ensure I had not gotten a tight connection because of the plastic covers over the end connectors. On my second try, everything worked as advertised! VIOLA!!!! It was a bit tough because of the tight spaces within the motor housing and the new wire routing. Just take pictures of the area BEFORE you disconnect anything and you should do o.k., since I did. 20 minutes.
Found a kitchen aid repair video. Found your site for the part I needed. The connections were not like what the video showed but there were enough connector symbols that I was able to understand where they needed to connect. Marking the connections helped for making the new connections when the new circuit board came.
Speed switch bad and Initially thought new part was wrong!
At first thought part was incorrect as the electrical connection tabs on the circuit board were not inline as the existing part. However, upon closer examination I realized that the same quantity of tabs existed on the new part and although not inline, were clearly marked the same as the original part. Unit was easily replaced and is operating just like new.
First you need to remove the aluminum ring around the housing by using a Phillips screwdriver and removing one screw. You will then have 4 screws around the housing to remove. Once the screws are removed lift the housing and set aside. At the front of the machine there is a housing that encloses the gears. Remove the 4 screws, lift the housing and set aside. At this point you will see the gears and on the shaft there is a snap ring that needs to be removed. Once the snap ring is removed tap the shaft down and remove it from the bottom. To assemble insert the new planetary and reverse the steps to reassemble.
using Phillips screw driver, remove 5 screws - take off cowl (cover)l. remove 2 screws holding speed control assembly unplug old speed control assembly (4 plugs) and plug in new speed control unit - reassemble cowl .
Mixer slow to turn on and/or register a change in speed
I followed the instructional video closely. My old circuit board was labeled and laid out slightly differently than the new one, so in addition to labeling the wires with "color" or "motor" label from the old board, I also made sure to label with more identifiers that were included on both boards such as "P1" or "P2". Once I labeled the wires with all the information, removal of the old board and installation of the new board was straightforward. This isn't the first repair I've made on my KitchenAid but it was by far the simplest.
Removed 2 screws holding the switch unplugged the one at a time. opened the gear box cover 4 Philip screws, cleaned out the grease removed the pinion gear, removed pin, removed the planet gear assembly replaced gears in reversed order greased it up put gear cover back on and tested worked great.