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Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
Decided to replace the stationary racks with rolling racks
To my amazement, they got here overnight. We unboxed them and put them in. Doesn't get any easier than that. Now all of the racks in my double oven are super easy to use when cooking. Wish you made rolling racks for the gas stoves (unfortunately, the ones for the double ovens were too big for the gas oven).Thank you
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.
Mounting bracket holding up broiling unit broke off
Following instructions of other purchasers of this part on the website, I merely inserted the part in the hole, then turned it while putting it under the front coils of the broiling unit. Couldn't have been easier!