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Outer door on this microwave was cracked.
What was amazing is that the part arrived the day after I ordered it, it was a perfect fit. We simply unscrewed the old door and put the new on on. Had a little trouble making it fit, but we used a little more pressure and it popped right on, we screwed it in place. Thank you for your fast delivery
Others had suggested using a putty knife to "gently" remove the outer door panel. I found my narrow blade putty knife was not sturdy enough. After several attempts I finally switched to a wide blade putty knife and blade screwdriver. This did the trick. Outer door panel came away and after that it was relatively easy repair. I was really impressed by the wwll protected packaging used for shipping the new panel to me.
Cracked front panel (i.e. frame) on microwave door.
Ordered the part on PartSelect on Sunday afternoon. The part arrived on Tuesday evening. I followed the instructions on the reviews on the PartSelect site. 1. I took out the three (3) screws on the right side of the damaged panel. 2. I placed the screws in a bowl so not to lose them. 3. I pried the damaged front panel off with butter knife (it was a little harder to get off than expected). 4. I cleaned the glass. 5. I replaced the glass in the mounts on the new front panel. 6. I snapped the front panel into place and reinserted the screws. Boom. Done. I threw away the damaged front panel. I don't think it was recyclable.
Super easy! Just unscrewed remainder of the vent grille, saving the old screws as instructed on other reviews I read, and replaced vent grille with perfectly fitting new one...whole process took 15 min (while 9 months pregnant with a toddler hanging on my leg!) And partselect sent the piece with regular shipping in 2 days!
After removing the three screws from the outside edge of the door , use a flat blade screwdriver and you fingers to pry the base of the front plastic panel off the door. The cover is held in place with molded in plastic clips . If you are just trying to swap the handle, I'd suggest you buy a new plastic door panel as it's tough to remove without risking it cracking (sorry it is quite expensive...but MUCH cheaper than a new appliance). Once removed, the glass outer window has to be removed by gently prying back the plastic clips that hold the internal bezel that hold it in place. You'll have to take the screws out of the old handle and re-use them . I backed up my screws with penny washers to spread the force applied to the plastic panel...probably the cause of the cracking in the first place. On reassembling (the reversed of taking it to bit) make sure the glass is clean on the inside (no fingerprints) before you snap everything back together. I gave it a "bit difficult" because if you don't act with finesse, you'll crack bits that you don't want to crack!
The lady in the Nova Scotia call center should get all the credit for being able to identify the part I needed from only the very limited information I was able to give her. Employee of the month for her. She also had such a great can do attitude. Lawence Baier
